Job Description

Job Title: Assistant Property Manager I (N)

Purpose: Assist in all operational and financial aspects of the property under the supervision of the Property Manager or Senior Property Manager, following prescribed policies and procedures.

Essential Functions:

• Ensure property operates within HUD and LIHTC rules, complying with company policies, fair housing laws, and regulations.
• Prepare amendments, extensions, and schedules for rental assistance contracts (Section 8) and management agreements.
• Maintain compliance of waiting lists, resident files, and documentation with HUD and LIHTC regulations.
• Maintain occupancy levels and foster good relations with owners and residents through marketing, leasing, and resident retention programs.
• Implement and explain occupancy requirements, Lease Agreements, House Rules, and addenda.
• Ensure timely and accurate vendor payments, check invoices, and assist with reserve processes.
• Establish effective communication with residents, staff, community leaders, owners, vendors, and service providers.
• Attend meetings, complete reports, and assist vendors and service providers as needed.
• Conduct marketing efforts adhering to the Affirmative Fair Housing Marketing Plan.
• Handle resident complaints and report issues related to compliance, abuse, or misappropriation immediately.
• Perform related duties, manage relationships, and assume leadership in the absence of the Property Manager.
• Review leasing activities for fair housing compliance and complete required training.

Expectations:

• Maintain standards for Fair Housing, Waiting List, Qualification, and Certification; keep organized tenant files; ensure high MOR scores and successful reviews.
• Achieve Yardi scores at or above company standards.
• Maintain property exterior and interior, meet or exceed occupancy standards, and submit reports timely.
• Uphold company values of Mission, Compassion, Leadership, and Professionalism.
• Follow all policies, procedures, and legal requirements.
• Achieve resident satisfaction scores and be able to travel as needed with proper vehicle insurance.
• Perform other duties as assigned.

Job Specifications:

Education: High school diploma or equivalent.

Experience: At least one year in office, customer service, or sales/marketing.

Skills: Good communication, interpersonal skills, working knowledge of Windows, Microsoft Office, and internet; demonstrate computer literacy.

Mental: Ability to understand data and follow instructions.

Licensure: None required.

Additional Information: Ability to perform physical activities as detailed, with occasional supervision, and apply common sense and basic math skills. Effective communication in English required. Acceptable working conditions with some distractions and exposure to temperature extremes.

Equal Opportunity: All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information, or other protected characteristics.

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