Job Description
Job Description
Job Description
Benefits:
- Fun environment
- Free drinks
- Employee discounts
Benefits/Perks - Ongoing Management and leadership training opportunities
- Employee retail and shift discounts
- Prize opportunities through national contests
- Local, regional, and national awards and recognition
About PJ's Coffee Phyllis Jordan, a pioneer in the coffee industry, founded PJs Coffee of New Orleans in 1978 and demonstrated that better beans, superior roasting techniques, and pure passion for the art of coffee making mattered. In 2008, the company was purchased by New Orleans natives and brothers, Paul, Steven, and Scott Ballard. PJs Coffee serves a wide variety of hot, iced, and frozen coffee beverages using only the top 1% of Arabica beans, as well as organic tea and fresh breakfast pastries. PJs Original Cold Brew Ice Coffee is brewed daily using a special cold-drip process that protects the flavor and strength of the beans while producing a coffee that is two-thirds less acidic a process and technique developed by its founder and used for more than 40 years at all PJs locations. Bags of whole bean coffee and single-serve cups of PJs Coffee are available for sale in-store and online. With more than 145 operating stores, including four international locations, PJs Coffee continues to grow in the U.S. and abroad. For more information, visit pjscoffee.com or follow PJs Coffee on Facebook, Instagram, or Twitter.
Job Summary We are seeking a friendly, energetic, and customer-focused
Barista to join our caf team. The Barista will be responsible for preparing and serving high-quality coffee, espresso beverages, teas, and light food items while providing exceptional customer service. This role requires attention to detail, excellent communication skills, and the ability to work efficiently in a fast-paced environment.
The ideal candidate will have a passion for coffee and hospitality, maintain a clean and organized workspace, and ensure that every guest enjoys a welcoming and positive experience.
We are looking for a reliable, motivated, and service-oriented
Shift Lead / Key Holder to join our caf team. The Shift Lead plays a vital role in ensuring smooth daily operations, maintaining excellent customer service standards, and supporting the management team in achieving store goals.
This position involves opening and closing the caf, supervising staff during shifts, overseeing product quality, and ensuring a welcoming and efficient environment for both customers and team members. The ideal candidate will be a strong communicator, lead by example, and bring a positive, hands-on attitude to every shift.
Responsibilities (Barista)-Prepare and serve coffee, espresso drinks, teas, and other beverages to caf standards
-Greet customers warmly and provide menu recommendations as needed
-Operate coffee machines, grinders, and other caf equipment safely and efficiently
-Maintain cleanliness and organization of the caf, including workstations and seating areas
-Handle cash and process transactions accurately using POS systems
-Restock supplies and assist with inventory management
-Follow food safety and sanitation guidelines
-Collaborate with team members to ensure smooth daily operations
Responsibilities (Shift Lead)
- Open and/or close the caf, ensuring all operational procedures are completed accurately and securely
-Lead and support baristas and other team members during shifts to maintain high service and product standards
-Assist in training, coaching, and motivating staff to deliver excellent customer experiences
-Handle cash management, including register balancing and deposit preparation
-Monitor inventory and restock supplies as needed to support smooth operations
-Ensure cleanliness, organization, and compliance with health and safety guidelines
-Resolve customer concerns quickly and professionally
-Communicate effectively with management regarding staffing, supplies, and operational needs
Qualifications - High school diploma or equivalent
- Have knowledge of service and food and beverage, generally involving at least 1 year of FOH operations and/or other management positions preferred.
- Team player
- Management experience is preferred.
- Coffee shop experience is preferred.
- Possess excellent basic math skills and have the ability to operate a cash register or POS system.
- Basic problem-solving and conflict resolution skills are needed.
- Dependable, punctual, and able to work flexible shifts.
- Strong organizational and multi-tasking skills.
- Passion for coffee, customer service and fostering a positive work environment.
Job Tags
Local area, Flexible hours, Shift work,