Job Description

Job Description

Network Adjusters is seeking skilled bodily injury insurance claims adjusters for a liability claims adjuster position. As a bodily injury adjuster, you will handle primarily commercial auto and general liability injury claims with varying degrees of complexity and severity. This will include taking statements, analyzing policy language, handling litigated matters and negotiating settlements as needed. Our adjusters handle claims from inception to closure, communicating claim decisions and key developments to policyholders, claimants, attorneys and other involved parties.

CLAIMS ADJUSTER RESPONSIBILITIES:

• Provide superior customer service to meet the needs of the insured, claimant, and all internal and external customers (including carrier clients)
• Investigate, negotiate, and manage bodily injury claim investigations
• Conduct comprehensive interviews, secure testimonies and gather evidence from claimants, witnesses, medical providers, and law enforcement agencies while determining and establishing reserve requirements
• Evaluate claims against insurance contracts to interpret how the policy applies and write professional correspondence to involved parties summarizing your analysis
• Determine settlement amounts based on independent judgment, application of applicable limits and deductibles, and collaborating with legal counsel when necessary
• Review medical records, police reports, and other relevant documents to determine the extent of injuries and liability
• Assure compliance with state specific regulations along with meeting all quality standards and expectations based on Network Adjusters' best practices
• Ability to work autonomously while maintaining accurate and up-to-date claim files, diaries, and documentation
• Utilize conflict resolution and customer service skills to deliver claims decisions with empathy and confidence

CLAIMS ADJUSTER QUALIFICATIONS:

• Minimum of 3 years handling bodily injury claims
• Strong verbal and written communication skills
• General software skills including MS Word, Outlook and Excel
• Customer service and empathy skills
• Solid analytical and decision-making skills in order to evaluate claims and make sound decisions
• Excellent negotiation and investigative skills with ability to effectively handle conflict to achieve optimal results
• Strong organization and time management skills
• Ability to multi-task and adapt to a changing environment
• Attention to detail, ensuring accuracy
• Ability to maintain confidentiality
• College or technical degree or equivalent business experience (preferred)
• Obtain adjusters licenses as required to meet business needs & continuing education to maintain licenses
• Knowledge of security industry and/or rideshare industry is beneficial

CLAIMS ADJUSTER BENEFITS:

• Training, development, and growth opportunities
• 401(k) with company match and retirement planning
• Paid time off and company paid holidays
• Comprehensive health plans including dental and vision coverage
• Flex spending account
• Company paid life insurance
• Company paid long term disability
• Supplemental life insurance
• Opportunity to buy into short term disability
• Strong work/family and employee assistance programs

This role is located in Farmingdale, NY; no remote or hybrid offers available at this time.

The starting salary for this position is $75,000 and up, depending on factors such as licensure, certifications, and relevant experience.

Founded in 1958, Network Adjusters has built a reputation as a leading provider of insurance claims administration and independent adjusting services. Serving the insurance industry for nearly seven decades, Network Adjusters, Inc. brings together the best elements of third-party claims administration and independent adjusting services. From our primary offices in New York, Denver and Kentucky to our national network of experts, our superior experience and ongoing training are the keys to successfully managing our clients claims and handling specialized insurance needs. All of our Claim Directors have extensive backgrounds working with major insurance carriers, giving us a thorough understanding of factors critical claims handling. It all adds up to measurable results—the proof is in our extensive track record of settled claims and unmatched recovery abilities.

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