Job Description
Field Technician
A Cable Technician performs in-home fiber as well as Coax installation and maintenance services through a series of tasks involving a range of building types, from large commercial structures and office buildings to private homes. Tasks involve installation, maintenance, and repair of fiber optic cables for high-speed data transmission and communication infrastructure.
Requirements:
Education and Experience:
High school diploma or equivalent, preferably with experience in fiber/Coax installation.
Physical Requirements:
Key Competencies, Skills, Abilities:
Troubleshooting abilities.
Excellent mechanical skills.
Ability to follow instructions.
Ability to work as a team.
Oral communication skills.
Responsibilities:
Resolve, repair and install fiber optics systems, ensuring that they work properly.
Splice Coax cable of all sizes .875, .715, .700, .625, .540, .500, as well as .750, .650 and .500mcsq.
Efficiently and accurately splice span replacements, SDU, SMB, Forced Relocate both aerial and underground.
Examine and replace faulty and/or old fiber optic cables.
Rectify fiber optic problem areas.
Inspect worksite, so that a faulty fiber optic system does not destabilize its performance.
Keep track of the signal strength of different devices including: television, telephone, and high-speed internet.
Must be able to splice on Active devices, efficiently
Formulate and maintain system records and system designs.
Educate customers on services and assist with setting up customer owned devices
Additional Comments:
ITG is an equal employment opportunity employer. ITG’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. ITG also prohibits harassment of applicants or employees based on any of these protected categories. It is also ITG’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Company DescriptionITG Communications, LLC is a full-service provider of permanently outsourced infrastructure services supporting the broadband cable and wireline telecommunication industries. Our customers are large cable and telecommunication companies who rely on us to provide daily fulfillment services (installation, upgrade and service) and construction and maintenance services supporting their infrastructure and networks.
We are headquartered just outside of Nashville, TN and operate over 30 offices throughout the United States. We employ approximately 1,200 people and own a fleet of 800 fulfillment and construction vehicles. ITG has grown its national footprint by consistently delivering leading quality of service and customer satisfaction scores, while always adhering to honest and ethical business practices. ITG has developed FUSE, a proprietary state-of-the-art business intelligence tool that allows us to effectively manage labor, dispatch, fleet, inventory, payroll, work order status and human resource management throughout our operations. In addition, our entire fleet is equipped with GPS tracking and drive cam technologies allowing for continuous and seamless contact with our technicians, assuring time commitments are met. We are also dedicated to the safety and well being of our employees, customers and communities in which we work and are committed to the highest standards of safety. Our biggest asset is our employees, who are the cornerstones of our success. We operate in a culture that supports employee’s lifestyle, safety and career advancement. Our training programs insure our technicians are fully prepared to deliver safe, skillful, efficient and quality services. ITG provides a competitive wage and bonus program and offers a compelling suite of employee health benefits. ITG’s owners are involved in every aspect of the day to day operations and have set a high standard of quality and professionalism. We share the same drive as our customers – ensuring their subscribers receive timely and courteous services. Our steadfast quality pledge is to ensure our customers and their subscribers are completely satisfied with our performance and the precision of our craftmanship.ITG Communications, LLC is a full-service provider of permanently outsourced infrastructure services supporting the broadband cable and wireline telecommunication industries. Our customers are large cable and telecommunication companies who rely on us to provide daily fulfillment services (installation, upgrade and service) and construction and maintenance services supporting their infrastructure and networks.\r\n\r\nWe are headquartered just outside of Nashville, TN and operate over 30 offices throughout the United States. We employ approximately 1,200 people and own a fleet of 800 fulfillment and construction vehicles. ITG has grown its national footprint by consistently delivering leading quality of service and customer satisfaction scores, while always adhering to honest and ethical business practices.\r\n\r\nITG has developed FUSE, a proprietary state-of-the-art business intelligence tool that allows us to effectively manage labor, dispatch, fleet, inventory, payroll, work order status and human resource management throughout our operations. In addition, our entire fleet is equipped with GPS tracking and drive cam technologies allowing for continuous and seamless contact with our technicians, assuring time commitments are met. We are also dedicated to the safety and well being of our employees, customers and communities in which we work and are committed to the highest standards of safety.\r\n\r\nOur biggest asset is our employees, who are the cornerstones of our success. We operate in a culture that supports employee’s lifestyle, safety and career advancement. Our training programs insure our technicians are fully prepared to deliver safe, skillful, efficient and quality services. ITG provides a competitive wage and bonus program and offers a compelling suite of employee health benefits.\r\n\r\nITG’s owners are involved in every aspect of the day to day operations and have set a high standard of quality and professionalism. We share the same drive as our customers – ensuring their subscribers receive timely and courteous services. Our steadfast quality pledge is to ensure our customers and their subscribers are completely satisfied with our performance and the precision of our craftmanship.
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