Call Center Representative Job at MyKelly, Syracuse, NY

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  • MyKelly
  • Syracuse, NY

Job Description

Contact Center Customer Service Representative - Fuel/Propane Services
Ignite Your Passion for Customer Service with Kelly Services!

Kelly Services is assisting a local client in seeking energetic and passionate Contact Center Customer Service Representatives. This role is perfect for individuals who thrive on providing exceptional service, making meaningful connections, and continuously improving their skills. If you have a genuine desire to help customers and go the extra mile, we want to hear from you!

Responsibilities:
-Deliver outstanding customer service for fuel and propane inquiries, orders, and troubleshooting.
-Coordinate and schedule service calls with technicians to ensure prompt delivery.
-Build rapport with customers, demonstrating empathy and a positive attitude.
-Identify opportunities to enhance customer service processes.

Requirements:
-Excellent communication skills with a friendly and professional demeanor.
-Positive attitude and a genuine desire to help customers.
-Strong empathy and ability to connect with customers on a personal level.
-Willingness to go the extra mile to ensure customer satisfaction.
-Commitment to continuous improvement and learning.

Qualifications:
-High school diploma or equivalent.
-Previous customer service experience preferred.
-Proficiency in customer service software and multitasking.

Benefits:
-Competitive salary and comprehensive benefits package.
-Opportunities for growth and advancement.
-Supportive and inclusive work environment.

Embrace your passion for customer service and join Kelly Services today!
9575399

Job Tags

Full time, Local area,

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