Job Description
The Care Coordinator is responsible for receiving requests for service and information; opening CRIA (Communication, Referral, Information and Assistance) encounters and following up appropriately; providing Care Coordination for Elderly Virginians (CCEVP Service Coordination Level Two, as defined by the Virginia Department for Aging and Rehabilitative Services), or, if situational elements that can trigger Options Counseling are present and the individual accepts it, Options Counseling; assessing individuals using Virginia’s Uniform Assessment Instrument (UAI); and documenting everything appropriately in Peerplace, Virginia’s No Wrong Door Tool.
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