Job Description

Job Description

Job Description

Join Our Team!

At Maternity Care Coalition (MCC) , we’re passionate about strengthening families and inspiring change — and we’re looking for someone just like you! If you're energized by making an impact in the community and love blending administrative excellence with mission-driven work, we invite you to join our dynamic Community Engagement Services. (CES) team.

What You'll Do:

As a Community Engagement Advocate, you'll play a vital role in helping families thrive by:

• Represent MCC at outreach events, presentations, and provider meetings as needed (may require evening or weekend availability)
• Facilitate and provide referrals to participants for requested resources and other appropriate community services
• Assist Advocates/Home Visitors with the identification and linkage to resources in support of quality service planning
• Assist the Community Engagement Services (CES) team with the identification and linkage to resources for families contacting MCC for support
• Research and establish partnerships with community agencies
• Assist in developing and monitoring affiliation agreements and memoranda of understanding with needed services, resources, and community organizations.
• Assist in creating, implementing, and maintaining a resource database for MCC staff.
• Maintains accurate records of staff, family, and provider contacts during service
• Routinely use MCC client databases (ETO, SharePoint) and other Microsoft programs, including email, Teams, Excel, PowerPoint, and Word.
• Attends orientation and ongoing training sessions on maternal and child health, substance use disorder, housing, nutrition, parenting, child development, infant and family support issues, and PA mandatory reporting.
• Meet with the Supervisor bi-weekly for reflective supervision
• Ensures confidentiality of family records, sharing pertinent information only with the client’s written or verbal approval (exception for mandated reporting requirements)
• Support the Program Manager in maintaining and tracking service deliverables
• Assist manager with completing reports – referral logs, resource tracking, provider contacts, family contacts, development, and tracking of service tracking
• Willing and able to commute to the following counties: Berks, Bucks, Chester, Delaware, and Montgomery Counties.

What You Bring:

• Bilingual skills, either Spanish, Creole, Polish, or Vietnamese
• A heart for community health and maternal-child wellness
• Ability to travel within Berks, Bucks, Chester, Delaware, and Montgomery Counties
• Exceptional organizational skills, tech-savvy (Microsoft Office pro!), and a collaborative spirit
• Strong communication skills, oral and written
• A warm, compassionate, and professional approach to working with diverse communities
• High School Diploma with 3 to 4 years' experience in social service or related field, or an Associate’s Degree preferred
• 3+ years’ experience providing services in the community preferred.
• Experience with community health issues/needs
• Knowledge of community, parenting, and health resources
• Valid driver’s license and driving experience

Why MCC?

• You’ll be part of a mission-focused team passionate about empowering families.
• You’ll build strong relationships inside and outside MCC, making a real daily impact.
• You’ll experience professional growth opportunities while promoting community health and equity.

Perks & Benefits :

• Generous Paid Time Off – 3 weeks’ vacation + 1 week Winter Break + 12 weeks parental leave
• Comprehensive Benefits Package – Medical, Dental, Vision, HRA up to $1500/year
• 403B Retirement Plan with Employer Match
• Wellness Programs & Pet Insurance
• Tuition Repayment Eligibility – MCC is a Public Service Loan Forgiveness (PSLF) qualified employer
• Ongoing professional development & DEI-focused training
  

Equal Employment Opportunity Statement:

Maternity Care Coalition (MCC) is committed to fostering an inclusive, respectful, and equitable workplace culture. We ensure a fair hiring process and provide a healthy work environment where every employee can thrive and make a meaningful impact in the community.

As an employer committed to Diversity, Equity, Inclusion, and Belonging (DEIB), MCC celebrates differences and values the unique perspectives that individuals from all backgrounds bring to our organization. We are committed to maintaining a diverse workforce that strengthens our mission, and we actively encourage applications from candidates of all backgrounds and experiences.

MCC is an Equal Opportunity Employer and does not discriminate on the basis of race, ethnicity, religion, gender identity, sexual orientation, national origin, disability, veteran status, or any other legally protected characteristic.

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