Job Description

Key Responsibilities:

Project Intake & Resource Management:

• Manage the intake of all creative and production requests from the One Marketing team.
• Maintain visibility into all creative briefs and project status across the studio.
• Oversee creative capacity planning and optimize project intake tools and processes.
• Develop, socialize, and maintain RACI models for cross-functional initiatives.

Project & Workflow Management:

• Develop, track, and maintain project timelines to ensure deliverables are met.
• Ensure consistent and accurate use of Workfront for project tracking and updates.
• Coordinate smooth project handoffs between teams for continuity and efficiency.
• Maintain clear and proactive communication with internal clients and stakeholders.

Studio Operations & Process Optimization:

• Lead and facilitate key studio meetings including weekly designer syncs, daily check-ins, and creative reviews.
• Serve as the go-to resource for deliverable tracking and project progress updates.
• Continuously improve studio workflows and enhance team collaboration.
• Partner with cross-functional teams to refine creative briefs, streamline feedback loops, and ensure timely approvals.
• Triage creative and production intake inquiries and manage external agency relationships when applicable.

Required Skills & Experience:

• 4+ years of experience in Marketing Communications, Creative Operations, Project Management, or related field.
• Proven track record of managing complex creative projects and production timelines.
• Strong background in workflow optimization and process improvement.
• Expertise in resource and capacity management tools and methodologies.
• Excellent communication and client management skills.
• Demonstrated ability to collaborate cross-functionally across marketing, design, and production teams.
• Proficiency in Workfront or similar project management software is strongly preferred.

Preferred Qualifications:

• Experience working in an in-house creative studio or agency environment.
• Familiarity with creative briefing tools and marketing campaign workflows.
• Ability to thrive in a fast-paced, collaborative environment.

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