Main Duties Answer customer inquiries Respond to customer inquiries in a timely manner and provide accurate and detailed answers to customers by phone, email, online chat and other means. Familiar with the company's products and services, able to provide personalized advice and solutions to customer needs. Customer Complaint Handling Receive customer complaints, listen patiently to customer opinions, and actively coordinate with relevant departments to solve problems. Track the progress of complaint handling, ensure that the problem is properly solved, and provide timely feedback to customers on the results. After-sales service and support Provide after-sales service, such as product use guidance, troubleshooting, etc., to ensure that customers can use the company's products smoothly. Regularly visit customers to understand the use of products, collect customer feedback and improve customer satisfaction. Customer Relationship Maintenance Maintain good communication with customers and establish long-term and stable cooperative relationship. Regularly push the company news, product updates and other information to enhance customer stickiness. Customer data collation and analysis Organize customer inquiries, complaints and other data, analyze customer needs and satisfaction, and provide support for the company's decision-making. Explore the potential needs of customers and provide suggestions for the company's product and service innovation.
...changes in District policy and/or the faculty collective bargaining agreement. Teach lecture and laboratory courses for General Chemistry and Fundamental Chemistry. Additional assignments may include teaching other chemistry courses such as Introduction to General,...
...Post Ranch Inn , the world renowned hotel in Big Sur, is looking for qualified candidates to apply for our Yoga Instructor position. JOB OBJECTIVE: As a member of Post Ranch Inn, theYoga Instructor will work directly with theSpa and Guest Services teamsin ensuring...
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...through real-time insights, what-if analysis, and process automation.Job Description:Job Title: SVP, Product Management - Retail and CPGCompany: SymphonyAI Retail CPGReports to: President Retail CPGResponsibilities:Product Management Oversight: Develop comprehensive...