Job Description

Job Description

Job Description

Location: Phoenix, Arizona (downtown)

About Fresh Start

A pillar in the Phoenix community for 30 years, Fresh Start’s mission is to provide access and resources that help women achieve self-sufficiency and use their strength to thrive. We envision and work towards establishing a future of unlimited opportunities for women.

Fresh Start empowers women to succeed by providing a wide range of comprehensive, wrap-around services. Our work—centered around helping women achieve economic self-sufficiency and personal empowerment—focuses on five key areas of service provision: family stability; health and well-being; financial management; education and training; and careers. Fresh Start has served thousands of women aged 18 and older, supporting them as they transform their lives and, in turn, transform the lives of their children, families, and the broader community.

Diversity is a core value at Fresh Start. We are passionate about building and sustaining an inclusive, equitable working and learning environments for all clients, staff, and stakeholders. We believe every member of our team enriches our diversity: they contribute their expertise, talents, and life experience, broadening the ways we understand and engage the world, identify challenges, discover, design, and deliver innovative solutions.

Overview of the Role

As a data analyst, you will play a key role in transforming data into meaningful insights that inform decision-making across Fresh Start. You will work with teams throughout the organization to understand their goals and translate them into effective reporting and analysis. Your work will include building clear, interactive dashboards in Power BI, managing and optimizing data in Snowflake, and ensuring the accuracy and quality of information drawn from systems such as Apricot and HubSpot. You will be responsible for analyzing data to identify trends, preparing reports for grants and leadership, and maintaining strong data processes that support both day-to-day operations and long-term strategy.

What you’ll do:

• Design and build interactive dashboards and reports in Power BI, using DAX and data modeling to communicate insights clearly.
• Collaborate with stakeholders across programs, development, and leadership to understand data needs and translate business requirements into technical solutions.
• Collect, clean, and organize data from multiple systems (including Apricot, HubSpot, and Snowflake) to ensure accuracy, consistency, and completeness.
• Maintain and optimize the Snowflake data warehouse, including query performance tuning, access management, and monitoring usage.
• Develop, transform, and model data using SQL and Snowflake to prepare datasets for reporting and analysis.
• Compile and distribute KPI and metric reports to measure program outcomes, track grant performance, and inform executive decision-making.
• Conduct data analysis to identify patterns, trends, and insights that guide organizational strategy.
• Perform regular data quality audits and implement processes for data validation, cleaning, and error resolution.
• Improve and streamline data processes, identifying opportunities for automation, efficiency, and better integration across systems.
• Document data processes, transformations, and reporting standards to ensure transparency, reproducibility, and organizational knowledge sharing.
• Stay current with BI and analytics best practices, applying modern tools and methods to continuously improve reporting and analysis.

Education & Experience:

• Bachelor's degree in data analytics, mathematics, statistics, computer science, or related field
• Proven experience with Power BI, including DAX, modeling, and dashboard/report development.
• Advanced SQL skills for querying and data transformation.
• Experience working with Snowflake for querying and reporting (basic maintenance and optimization).
• Familiarity with Apricot and/or HubSpot.
• Strong problem-solving and analytical skills.
• Experience compiling KPI reports.
• Excellent problem-solving and analytical skills.
• Strong written and verbal communication skills, with the ability to explain technical information to non-technical audiences.
• Ability to work independently and as part of a team.

Who you are:

• Skilled in data analysis and interpretation, with the ability to turn large, complex data sets into meaningful insights.
• Experienced in data modeling and visualization, able to design clear dashboards and reports in Power BI using DAX and modeling best practices.
• Technically strong, with advanced knowledge of SQL and Excel, and familiarity with systems such as Apricot and HubSpot.
• A problem-solver and critical thinker who approaches challenges with logic, creativity, and persistence.
• Detail-oriented, ensuring accuracy and consistency in all reports and analyses.
• A strong communicator, able to present complex information in a clear, concise, and accessible way.
• Organized and capable of managing multiple projects, prioritizing effectively, and meeting deadlines.
• Equipped with business acumen, connecting data insights to organizational goals and strategy.
• A collaborative team player who builds relationships and works well with colleagues across departments.
• Passionate about continuous learning, staying current with BI tools, analytics best practices, and emerging technologies.

Benefits:

• Generous paid vacation, sick and holidays.
• Comprehensive health insurance.
• Passionate team members and a fun office environment.
• Meaningful work at an organization that is changing the lives of Arizona women, children, and our communities.

Notice: This job description in no way states or implies that these are the only tasks to be performed by the employee occupying this position. The employee will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. Fresh Start reserves the right to change this job description at any time. This job description supersedes prior job descriptions. Reasonable accommodation can be made for a disability that is affected by the above-stated job responsibilities and/or qualifications.

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