Job Description

Job Description

Job Description

About Foundation Communities:

Foundation Communities (FC) is a nonprofit organization dedicated to creating housing where individuals and families thrive. With 24 family-focused affordable housing communities—21 in Austin and 3 in North Texas—we provide safe, attractive, and affordable homes paired with on-site support services. These include education, food access, financial coaching, and health programs that help residents achieve long-term stability and success.

Position Summary:

The Director of Family Property Management is a transformational, strategic leadership role responsible for overseeing a 24-property family housing portfolio serving more than 3,000 families annually. This position interfaces directly with executive leadership , contributes to organizational strategy , and plays a critical role in advancing Foundation Communities’ operational excellence and mission.

The Director leads a team of senior property leaders, drives performance across a high-performing portfolio , ensures compliance with complex housing regulations, and champions innovation and continuous improvement. The ideal candidate is a visionary, coach, and mentor —someone who thrives on developing people, improving processes, and leading change with agility, intention, and compassion.

Key Responsibilities:

Leadership & Strategy

• Serve as a core member of the senior leadership team, interfacing regularly with the Chief Property Officer and other executives.
• Collaborate with executive leadership on long-term operational strategy, organizational goals, and strategic initiatives.
• Participate in strategic planning , prepare reports and updates for the Board of Directors, and attend Board Property Committee meetings .
• Provide forward-thinking leadership to drive systems innovation, organizational agility, and operational transformation.
• Guide recruitment, hiring, training, and professional development for senior property management leaders.
• Champion a culture of accountability, equity, and continuous improvement across the department.

Operations Management

• Oversee the daily operations of a high-performing property portfolio , ensuring excellence in leasing, maintenance, resident satisfaction, and rent collection.
• Establish and enforce policies that align with FC’s mission, values, and regulatory/funding requirements.
• Conduct site visits to monitor curb appeal, unit quality, staff engagement, and overall community performance.
• Collaborate with Asset Management on capital improvements, sustainability efforts, and risk management strategies.
• Support lease-up operations and contribute operational insights during the design and construction of new developments.
• Maintain expert knowledge of utility allowances, rent schedules, and housing program rules.

Leasing & Compliance

• Monitor leasing performance and implement effective marketing strategies.
• Stay informed on market trends and adjust policies accordingly.
• Partner with the Compliance team to ensure adherence to LIHTC, HUD, Section 8, Section 811, and related regulations.
• Coordinate with legal counsel on Fair Housing matters and other legal concerns.

Financial Oversight

• Review monthly financials, occupancy trends, and budget performance.
• Partner with Finance and Asset Management to develop and manage property budgets.
• Identify revenue optimization and cost control opportunities.

Team Development

• Cultivate a positive, engaged, and accountable staff culture.
• Develop innovative systems and processes to enhance departmental performance.
• Support professional development and create career pathways for team members.
• Ensure a resident-centered, compassionate approach to service delivery.

Collaborative Engagement

• Maintain strong internal communication with programs such as CHI and Learning Centers.
• Partner with external service providers (e.g., LifeWorks, SAFE Alliance, Salvation Army) to implement resident support services.

Minimum Requirements:

• 7+ years of experience managing mid-sized multi-family portfolios.
• Deep understanding of affordable housing programs and regulations (LIHTC, HOME, TCAP, Section 8/811).
• Bachelor’s degree preferred.
• Relevant certifications such as CAM, CAPS, or CPM required.
• Demonstrated ability to successfully manage complex operations and lead high-performing teams.
• Strong interpersonal, analytical, and cross-functional collaboration skills.
• Passion for equitable housing and supporting diverse communities.

Working Conditions/Physical Requirements:

• Constant: Standing, walking, bending, squatting, climbing, reaching, pushing/pulling, lifting up to 25 lbs.
• Frequent: Finger dexterity, hand/eye coordination, lifting between 26–50 lbs.

Compensation

145,000/annual

• Full-time, exempt position with a competitive salary based on experience.
• Eligible for comprehensive benefits including health insurance, paid time off, and retirement contributions.

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by their supervisor.

Foundation Communities provides an excellent benefits package including employer paid health benefits, 401(k) investment opportunity, Employee Assistance Program, paid vacation, holiday, and sick time.

Foundation Communities is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation & gender identity

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