Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Western offers competitive pay, benefits, paid time off, paid holidays, and a fun, family-oriented culture. The Western Express campus is a state-of-the-art facility rebuilt in 2020, with three on site gyms, guided fitness classes, and a cafeteria. We are proud to be a culture that promotes from within, has infinite growth potential, and will offer relocation. One of our core values is to be hardworking, and we reward those individuals with opportunity and incentive. Company Overview: Western Express, Inc is a leading asset-based trucking company headquartered in Nashville, Tennessee. With terminals and facilities across the United States, we specialize in providing exceptional transportation services to our customers. Position Overview: We are seeking an experienced EDI Coordinator to join our team. The primary responsibility of this role is to manage Electronic Data Interchange (EDI) data with external customers. The ideal candidate will have a strong understanding of EDI processes, excellent problem-solving skills, and the ability to collaborate effectively with internal and external stakeholders. Key Responsibilities: Edit and manage customer EDI profiles Manage operations, billing, and brokerage on EDI related issues. Prepare inbound and outbound EDI data to prevent errors. Resend transaction types (e.g., 204's, 990's, 210's, 997's) when necessary for customers. Analyze daily EDI error reports and perform necessary reparations. Analyze new EDI requests for design changes. Collaborate with external vendors such as TMW and Intelek to address EDI software issues and setups. Work with in-house development to execute modifications for repairing inbound and outbound EDI data. Manage and maintain visibility of loads with internal Western Express CSR department. Analyze and address internal missing miles reports. Set up internal city codes for TMW/ICC database. Qualifications: High School diploma or equivalent required Bachelor's Degree preferred. Minimum two years of experience in information technology or technical support Detailed familiarity with EDI, transaction types, workflow, and resolutions Working knowledge of TMW/ICC system and support Ability to work with internal and external personnel in a calm, professional manner. Benefits: We offer a competitive compensation package based on experience and full benefits including medical, dental, vision, life insurance, disability, paid time off, and paid holidays. Due to the collaborative nature of the work environment, the spontaneous need for idea generation and execution, and the potential for expedited remediations, responses, or information gathering, in-person, in-office attendance is an essential function of this position. Western Express is an equal opportunity employer committed to diversity and inclusion in the workplace. Western Express

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