Job Description

Job Summary

The Epic Revenue Cycle Automation Consultant II is responsible for implementing and continuously improving automation in BSWH Revenue Cycle workflows. Their primary focus is identifying and executing strategies and workplans to implement automation or integrate vendor automation solutions with Epic Revenue Cycle workflows.

Hybrid position - will be onsite for meetings as needed as performance indicates.

Key Responsibilities

Project Management

• Assess current and new revenue cycle solution capabilities in Epic or vendor market, staying ahead of industry leading innovation and changes that can positively impact BSWH Revenue Cycle performance

• Identify cost saving opportunities across the front, middle and back revenue cycle functional teams and work with leaders to prioritize initiatives based on ROI value

• Develop and manage project plans, design or redesign plans, build and testing plans, training and communication plans, transformational delivery plans, action plans, budgets, status reports, etc. for assigned project portfolio

• Partner with internal and external teams to successfully manage the overall health and execution of assigned automation projects

Performance Management

• Review and monitor current performance metrics to identify focus areas across revenue cycle operations or vendor performance/scorecards to identify areas of focus

• Develop new reports/dashboards or key performance indicators/metrics to identify performance gaps

• Communicate proactively low performance issues and risks that may impact revenue cycle operations, followed by an action plan to remediate performance where applicable for revenue cycle solutions

• Submit regular status or performance reports to revenue cycle leadership for assigned projects with the framework of being able to "tell a story" on revenue cycle performance

Change Management

• Generate revenue cycle improvement communications across revenue cycle teams and leaders or other BSWH stakeholders impacted by assigned projects

• Develop revenue cycle training tools and materials in concert with training teams and vendors to be delivered to revenue cycle departments

• Partner with IS Project Managers / Process Owners / Application Analysts / Epic Analysts / Vendors to build and test system deployments compliant with change control procedures

Vendor Management

• Manage vendor agreements, resources, timelines, etc. with accordance to the executed contract goals and objectives

• Escalate issues, risks, decisions, approvals, and more to revenue cycle leaders and vendor leaders

Relationship Management

• Foster positive and successful relationships at BSWH, Epic and vendors for all assigned revenue cycle projects

• Prioritize the critical and strategic goals of our internal stakeholders so they are realizing the highest value from our revenue cycle cost optimization team

Key Success Factors

• Project management experience with proven communication, mathematical, organizational and implementation skills.

• Knowledge of revenue cycle operation.

• Healthcare consulting experience preferred.

• Epic certifications are not required, but helpful for candidate qualifications.BENEFITS

Our competitive benefits package includes the following

• Immediate eligibility for health and welfare benefits

• 401(k) savings plan with dollar-for-dollar match up to 5%

• Tuition Reimbursement

• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level

QUALIFICATIONS

• EDUCATION - Bachelor's

• EXPERIENCE - 5 Years of Experience

As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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