Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following position responsibilities are essential functions of the position. Successful job applicants will be able to perform these essential functions with or without requested accommodation.

• Provide excellent customer service and maintain a strong professional relationship with clients as well as management teams.
• Respond to calls and other sales leads within a 24-hour period.
• Track all calls on call log.
• Advise and make sales recommendation to clients. Creatively suggest all sales opportunities offered by Schwartz Brothers Restaurants (SBR) to accommodate the client.
• Arrange for any requested outside amenities, i.e. rentals, floral, AV, etc.
• Act as a liaison between clients, restaurant management teams and PDR operations.
• Negotiates and prepares event contracts and event orders with clients ensuring accuracy using TripleSeat Event Management System.
• Attend weekly "Showtime." Communicate upcoming events and details with restaurant management teams.
• Contracts are finalized and posted within 7 business days prior to event. Guest count confirmed within 3 business days of the event. Same day events must have GM / Chef approval.
• Collects deposit on scheduled events.
• Maintains accurate forecast and performance records, sales records, customer records and event files.
• Maintains accurate service charge disclosures and ensures accuracy and inclusion on all contracts, menus, and itemized receipts.
• Time management includes "warm" and "cold" calls to potential clients.
• Assist in developing a sales plan to market Private Dining Rooms including specific tasks with timelines. Identify and acquire new accounts.
• Learn and exhibit full knowledge of all Schwartz Brothers Restaurants businesses, service standards and mission statement.
• Miscellaneous PDR tasks and projects assigned by SBR Management.
• Performs other duties, although not detailed, as requested.
• Upholds mission and philosophy of company.

MINIMUM QUALIFICATIONS & REQUIREMENTS

Knowledge, Skills, and Aptitudes:

• Intermediate to advanced computer skills and working with Microsoft Word, Excel, and Outlook, PowerPoint required.
• Experience using TripleSeat Event Management System preferred.
• Excellent managerial and supervisory skills.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Strong problem-solving abilities.
• Reliable transportation required to travel between restaurants. Ability to travel up to 90% is required.
• Must be able to frequently communicate with other team members.
• Professional appearance and demeanor required.

Education and Experience:

• Minimum two (2) years of experience in private dining, banquet, and/or catering sales; restaurant industry preferred.
• Bachelors degree in related field, i.e. marketing or business preferred.

Physical Demands and Working Conditions:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to access and navigate the restaurant facilities.
• Required the ability to bend, twist, reach, stand and walk for extended periods of time to perform normal job functions.
• Requires the ability to lift and transport up to 40 pounds on occasion and up to 15 pounds regularly.
• Flexible work schedule-must be available to work nights, weekends, and holidays.

Compensation details: 00 Yearly Salary

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