Job Description

Job Description

Job Description

Diamond Select, Inc. is working with a great Quick Service Restaurant group (KFC/Taco Bell) to hire a Restaurant General Manager for their Lakeland location. We offer competitive pay, bonus & benefits! Interested? Apply today!

Your role as a Restaurant General Manager is to build a great team that consistently provides the customer with great food and a great experience. Culture is everything--your restaurant should be a great place to work and run smoothly even when you are not there.

Priority: Build Your Team-- People

• Find and hire the best Team Members and Shift Leads
• Conduct proper orientation and on-boarding
• Follow a training plan to develop a great restaurant team
• Train & develop Assistant Managers, Shift Leaders and Team Members
• Complete Restaurant People Plans and conduct bench planning sessions
• Conduct manager meetings and Team Member one-on-ones
• Consistently recognize and reward Team Member performance
• Ensure conflicts within the restaurant are resolved in a timely manner

Priority: Drive Customer Satisfaction-- Customers

• Personally demonstrate positive interactions with customers
• Ensure that customer issues are resolved immediately & effectively
• Schedule correctly to meet the needs of the business
• Coach management team on driving customer satisfaction

Priority: Maintain Process and Discipline Around the P & L-- Sales and Profits

• Analyze restaurant's financial performance and create a follow-up plan to maximize profitability without compromising the customer experience
• Manage restaurant budget

Diamond Select, Inc. is sourcing top talent for a few great Dairy Queen, Dunkin Donuts, KFC, Taco Bell, Pizza Hut, Burger King, & Brooklyn Water Bagel restaurants / franchisees across the USA (FL, GA, OH, VA, TN, LA, MS & TX). Let us help you get started with your new career today!

Company Description

Diamond Select, Inc. is sourcing top talent for a few great Dairy Queen, Dunkin Donuts, KFC, Taco Bell, Pizza Hut, Burger King, & Brooklyn Water Bagel restaurants / franchisees across the USA (FL, GA, OH, VA, TN, LA, MS & TX). Let us help you get started with your new career today!

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