Job Description

Job Description

Seeking a new job opportunity? Don’t miss this role! Dahl Consulting is currently partnering with a leader in the banking industry. We work one-on-one with great candidates to help connect them with local employment opportunities. This company is hiring a Fraud Investigator for a contract role. Interested? Get more details below!

• Contract Duration: 2 months
• Worksite Location: Lake Elmo, MN | Hybrid
• Compensation: $28-30/hour

What you’ll do as the Fraud Investigator:

• Detect, prevent, and mitigate suspicious and fraudulent activity across multiple payment channels, including internal and external notifications.
• Review fraud alerts and perform triage on suspected fraud, covering scenarios such as check fraud, deposit fraud, bill payment alerts, Zelle alerts, Reg CC hold referrals, suspicious caller referrals, and online account takeovers.
• Analyze activity to confirm fraud, determine appropriate courses of action, and take timely steps to mitigate financial and reputational risk.
• Ensure all processes comply with applicable regulations, including UCC 3 & 4, Reg CC, Reg E, MasterCard & Visa rules, NACHA rules, FinCEN regulations, and BSA/AML programs.
• Communicate complex fraud cases effectively across multiple business lines and organizational levels.
• Prepare accurate and concise case documentation, including electronic and documentary evidence, in accordance with judicial evidence standards.
• Build and maintain strong professional relationships with peers, cross-functional teams, and internal/external customers while delivering exceptional, customer-focused service.

What you’ll bring to the Fraud Investigator role:

• Minimum of a high school diploma or GED with 3+ years of relevant fraud investigation experience.
• Strong knowledge of deposit account ownership, financial privacy requirements, and regulatory compliance related to fraud prevention.
• Demonstrated ability to identify and analyze suspicious activity, solve problems independently, and know when to escalate cases.
• Experience in SAR (Suspicious Activity Report) writing.
• Self-directed work style with excellent investigative, analytical, and organizational skills.
• Proficiency in Microsoft Outlook, Word, Excel, PowerPoint, and Access.
• Strong verbal and written communication skills, including the ability to present findings and negotiate effectively.

Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with next steps! For questions or more information about this role, please call our office at (651) 772-9225.

As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!

Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary: -w2fta/

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