Job Description General Manager Position Description Department: Store Operations Job Title: General Manager FLSA Classification: Exempt Reports To: Regional Operations Manager Director, Team Relations - secondary report Direct Reports: Assistant General Manager, CSRs, Pizza Makers and Delivery Experts Indirect Reports: N/A Being a Domino’s General Manager is more than just a job - it’s a career. We believe in promoting from within. You are responsible for the success of the store and Team Members. General Manager responsibilities: Managing costs, building sales, increasing customer base and store profitability Lead Team Members in operational excellence and promotion of brand standards Recruitment, new Team Member training and scheduling Provide continuous training and development of Team Members and Management teams Uphold brand standards and company policies Serve as operations expert on Domino’s operating standards to maximize productivity Ensure consistently high quality product and service to customers Ensure health, safety and cleanliness standards are upheld Foster productive and professional relationships and engage Team Members Serve as store mentor and operations expert in all Domino’s store-level Team Member positions Build relationships with customers and community Cash handling, reconciliation and reporting Inventory control and management Assist General Manager in marketing efforts Minimum requirements and expectations: An exceptional and positive attitude Possess integrity and honesty Excellent attendance and punctuality You must be 18 years of age or older. Possess reliable transportation as well as valid driver’s license, registration and liability insurance Be able to pass background investigation and motor vehicle report Previous quick service restaurant – pizza niche experience 1-2 years preferred Maintain an attitude of adaptability, accountability, self-motivation and passion for excellent customer service and superior products Effectively train and engage Team Members Ability and commitment to partner with Human Resources and corporate office team members to maintain excellent hiring practices and compliance with state and federal employment legislation Previous inventory control, labor costs and computer knowledge Ability to create and effectively manage Team Member schedule Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator) Verbal, writing, and telephone skills to communicate effectively with Team Members and customers Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed Ability to enter orders using a computer keyboard or touch screen Adept at utilizing proprietary software systems – PULSE and PWR Ability to comprehend and give correct written instructions Talking and hearing on telephone Near and mid-range vision for most in-store tasks Depth perception Ability to differentiate between hot and cold surfaces The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions Ability to stand for long periods of time: Most tasks are performed from a standing position. HAMMERHEAD PIZZA LLC TA Domino’s Pizza is an Equal Opportunity Employer. #J-18808-Ljbffr Domino's Franchise
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