Job Description

Job Description

Lula is looking for a Head of Design (player-coach) to join our growing team!

Are you looking to join one of the KC’s fastest growing companies?

Our Story

In 2020, property managers across the country were struggling to keep up with maintenance due to the labor shortage and supply chain disruptions. Enter Lula, whose vendor network and sourcing solutions provided relief for residents and managers all over. The issues that plagued the industry for years were all brought to light when the world shut down due to the pandemic. This disruption provided Lula with a path to reinvent property maintenance forever.

Once we found where we were most needed and fully committed to servicing rental properties, our core business skyrocketed. In the last 4 years, we've grown to over 100 employees, achieved exponential revenue growth, and expanded to 50+ markets (and counting). Lula is rapidly expanding into new markets and is seeking to add talented professionals to our growing team.

Lula's team embraces a fast-moving, high-energy environment dedicated to serving our customers and their needs first. To join this team, you will need to show a passion for helping our customers succeed on our platform, and a desire to grow your career and income. We're looking for competitive, tenacious, and driven individuals who are ready to embrace the incentives and rewards that come with success.

➡️ 2025 Ingram Business Magazine’s Fastest Growing Company in Kansas City

➡️ Ranked Inc. 5000 Fastest Growing Private Companies in the United States

➡️ Proptech Breakthrough’s Work Order Management Solution of the Year

➡️ CEO Selected by EY as 2024 Heartland Entrepreneur of the Year Finalist

Lula Core Values:

• We are customer obsessed.
• We think differently.
• We hustle.
• We finish what we start.
• We care for one another.

Position Summary:

Lula, a fast-growing Proptech startup in the Kansas City area, is seeking a Head of Design (Player-Coach) to lead and expand our design function. This unique position combines strategic leadership with active, hands-on product design. The ideal candidate will shape product vision, mentor and develop design team members, and directly contribute to the design and launch of innovative solutions within a dynamic, high-growth startup environment.

Position Responsibilities:

• Define and drive Lula’s overall design vision, strategy, and standards in close partnership with Product, Engineering, Marketing, and company leadership.
• Lead and mentor a small, but ambitious design team, promoting a culture of excellence, inclusivity, and growth.
• Collaborate directly with cross-functional teams to conceptualize, iterate, and ship high-quality designs for web and mobile platforms.
• Balance leadership and individual contribution , spending significant time on hands-on product design tasks such as prototyping, wireframing, and UX/UI creation.
• Champion user-centered design across Lula’s products while refining processes, design systems, and best practices.
• Influence product roadmap and business strategy as the voice of design, representing user needs and brand values.
• Set up design workflow rhythms, tools, and documentation to support both personal contribution and team scaling.
• Foster an environment that encourages creativity, innovation, and rapid problem-solving, modeling the “player-coach” approach through example.

Role Requirements:

• 6+ years of product or UX design experience, including 2+ years in a design leadership or management role.
• Demonstrated success delivering end-to-end design for web and mobile products in a fast-paced startup setting.
• Proven ability to balance team leadership with hands-on design contributions.
• Expertise in modern design and prototyping tools (e.g., Figma, Sketch, or Adobe Creative Suite).
• Strong portfolio highlighting impactful, shipped product design work.
• Excellent communicator and collaborator across design, product, engineering, and stakeholders.
• Passion for Lula’s mission and alignment with our core values: customer obsession, creativity, hustle, perseverance, and caring for one another.

Lula has a positive collaborative environment. A few of our supportive benefits:

• A positive and inspiring team environment that offers support and camaraderie throughout your career.
• Professional growth and internal promotion opportunities due to continuous organizational growth.
• Mentors and leaders who are hands-on, encouraging, and genuinely care about your success and development.
• Lula provides equal employment opportunities (EEO) to all employees and applicants for employment.

Schedule/Location:

• Day shift
• Monday - Friday
• Preferred in-office located in Overland Park, KS (open to remote for the right candidate)

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Experience:

• 2+ years in a design leadership role
• 6+ years of product or UX design experience

Job Type: Full-time

Salary: $125,000.00 - $175,000.00 per year

Supplemental pay types :

• Company Bonus Plan

Check us out!

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