Help Desk Technician Job at 3500 Square LLC, Puerto Rico

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  • 3500 Square LLC
  • Puerto Rico

Job Description

Job Description

Job Description

Job Title: Help Desk Technician

Clearance: Ability to pass a background check

Certifications: CompTIA Security+CE or willing to get certified.

Education : Associate degree or equivalent studies

Roles and Responsibilities:

  • Set up and troubleshoot domains, user accounts and software accounts.
  • Configure, test, and troubleshoot network connectivity and wireless access for local and remote computers or devices.
  • Add or replace memory, new keyboards, motherboards, and other components.
  • Format, install, set up, maintain, and troubleshoot desktop and laptop computers with and for end users.
  • Coordinate with vendors to resolve problems.
  • Support server, common user applications, desktop services, and network connectivity and associated hardware.
  • Properly handle Help Desk Tickets.

Requirements:

  • Minimum one (1) year experience (prefer).
  • Outstanding communication skills.
  • Fully bilingual (English & Spanish) strong English.
  • Access to 100 mega internet connection.
  • Available to work hybrid.

Job Tags

Local area, Remote job,

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