Human Resources Generalist Job at Jones Insurance Agency, Inc., Garner, NC

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  • Jones Insurance Agency, Inc.
  • Garner, NC

Job Description

Career Opportunity - Human Resources Generalist If you are looking for:

  • An employer that provides tremendous growth and invests in your learning
  • A professional work environment where teammates are supportive and accountable
  • An opportunity to support business owners and their employees
  • Standard working hours, with options for remote work and flexible schedules
  • A competitive salary with outstanding benefits
  • A family-oriented employer that has been in business for over 60 years
Then we should talk, because we are always looking for:
  • Self-motivated individuals with an “old-fashioned” work ethic and positive attitude
  • A quick learner who can grasp new concepts & ideas in a fast paced environment
  • A client-focused professional who is able to listen, communicate, and teach technology
Summary This position is directly responsible for providing human resources knowledge and expertise for the clients of the company. Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Qualifications
  • Some college coursework specific to General Business or Human Resources preferred
  • PHR/SPHR certification or SHRM-Certified Professional is preferred
  • 2+ years of experience in a HR role that involves recruiting, onboarding/training, employee relations, managing regulatory and compliance issues.
  • Ability to maintain confidential information
  • Excellent interpersonal and conflict resolution skills
  • Strong verbal and written communication skills
  • Ability to interact with customers and co-workers in a professional manner
  • Must be proficient in MS Office software, especially Word, Excel, and Outlook
  • Attention to detail
  • High-energy, friendly, outgoing personality
  • Writing, composition, and grammar skills adequate to create professional quality letters and emails.
Supervisory Responsibilities May have some supervisory responsibilities as the business grows. Essential Functions
  • Support the Company and clients in all HR functions including but not limited to recruiting, onboarding, employee/supervisor relations, managing change in regulatory and compliance issues; act as the subject matter expert in these areas.
  • Drive organization, leadership, culture and talent solutions that optimizes the organization and enables business growth and success.
  • Provide both transformational advice and transactional support that delivers best practice HR solutions to support company and clients’ business plan.
  • Drive all HR initiatives within client groups including performance appraisals, merit increase process, restructures, learning and development programs, change initiatives, succession planning, etc.
  • Responsible for facilitating positive employee relations by assisting employees and managers in resolving work related complaints/issues, counsels management on how to handle situations and ensure good communication between employees and managers.
  • Proactively gain client feedback to support HR areas to improve service levels.
  • Evaluate reports, decisions and results of HR initiatives in relation to established goals; recommend new approaches, policies and procedures to the continual improvements in efficiency of the HR department and services performed.
  • Ensure a thorough understanding of client issues and provide solutions with the client’s best interest in mind.
  • Equip managers and clients with tools and knowledge to effectively manage their teams in alignment with their people/business plan.
  • Partner with business development managers to support existing clients and grow the client base.
  • Provide coaching sessions to support clients’ needs in regard to employee engagement, retention and performance management.
  • Maintain HR certifications by attending accredited seminars, training courses and keep current with trends in the HR profession.
  • Contribute articles for the monthly newsletter in regard to relevant HR topics and issues.
Physical Demands This is primarily a sedentary role; however, some filing is required, which would require the ability to lift files, open filing cabinets and bend or stand, as necessary. Work Environment This job operates in a clerical, office setting. This position routinely uses standard office equipment such as computers, phone, copier, filing cabinets and fax machine. Travel This position may require some travel. Benefits
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Vision Insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Flexible schedule
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the position. All employees may have other duties assigned at any time. We are committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Tags

Full time, Local area, Remote job, Flexible hours,

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