Inbound Call Center Job at Techgene Solutions, Indianapolis, IN

TkF4ekFYMlVxZEJQTTQ3dXdpamFlTHk3V2c9PQ==
  • Techgene Solutions
  • Indianapolis, IN

Job Description

Role: Inbound Call Center Rep

Location: INDIANAPOLIS, IN

DUTIES:

• Answer all 800 calls in a timely manner. Record on Client Contact forms.

• Forward 800 calls to available volunteer counselors or provide counseling assistance when volunteers are not available. Take calls from counselors regarding availability and/or supplies.

• Complete data entry each day including Client Contacts

• Do labels and mailing for information packets, assemble packets of information, and make copies of SHIP information as needed.

• Inform the Office Manager when supplies of materials are low

• Put away all deliveries in an orderly manner. Keep work area in order and recycle unwanted paper and boxes. Make sure work area is neat and orderly

• Take voice mail messages for all packet requests twice a day (morning and afternoon at minimum).

• Forward call back messages to Volunteer Supervisors at the end of the day.

• Put together new counselor training materials and other training materials requested by Trainers.

• Put together presentation materials and supplies as requested by Volunteer Supervisors, Counselors, or SHIP Local Sites.

• Other duties as assigned by Office Manager including, but not limited to, special mailings/emails, 800 message recordings, updating lists, etc.

Job Tags

Local area, Day shift,

Similar Jobs

Pactiv Evergreen, Inc.

Infeed Material Operator (Day Shift) Job at Pactiv Evergreen, Inc.

This Position is for Pactiv Evergreen. Job Description:Consistently and safely operates machines at or above standard levels of operation including waste, quality, efficiency and utilization. Trouble shoot, identify and correct machine related proble Operator, Shift, Manufacturing... 

DaVita

RN Clinical Coordinator - DaVita - United States Job at DaVita

2057 Compton AveBldg 6,Corona,California,92881,United States of America DaVita is seeking a Clinical Coordinator who is looking to give life in an outpatient dialysis center. You can make an exceptional difference in the lives of our patients and their families... 

Christus Health

Credentialed Trainer I - Converge Informatics Job at Christus Health

 ...all related tasks associated with their assigned application(s). The Credentialed Trainer works with the Principal Trainers, Clinical Informatics Analysts, Clinical Informaticists, Health System leaders and Education to assure end users can use the system. They identify... 

Bestica

Travel Nurse RN - PCU - Progressive Care Unit - $2,138 per week Job at Bestica

 ...ACLS RN LICENSE About Bestica We are a trusted provider of solutions in Information Technology and Healthcare sectors to the DoD, Federal and Commercial markets. Our guiding principle and core values help us care for our people and the community; and build a culture... 

MLR.org

RRT | CRT - Respiratory Therapist Job at MLR.org

RRT / CRTT - Respiratory TherapistUp to $10,000 depending upon experience.Shift: Multiple day and night positions. Every other weekend, Rotate holidays.Employment Type: Fulltime (FT), PermanentJob Description: MLee Healthcare is seeking a dedicated and compassionate Respiratory...