Inbound Call Center Job at Techgene Solutions, Indianapolis, IN

TkF4ekFYMlVxZEJQTTQ3dXdpamFlTHk3V2c9PQ==
  • Techgene Solutions
  • Indianapolis, IN

Job Description

Role: Inbound Call Center Rep

Location: INDIANAPOLIS, IN

DUTIES:

• Answer all 800 calls in a timely manner. Record on Client Contact forms.

• Forward 800 calls to available volunteer counselors or provide counseling assistance when volunteers are not available. Take calls from counselors regarding availability and/or supplies.

• Complete data entry each day including Client Contacts

• Do labels and mailing for information packets, assemble packets of information, and make copies of SHIP information as needed.

• Inform the Office Manager when supplies of materials are low

• Put away all deliveries in an orderly manner. Keep work area in order and recycle unwanted paper and boxes. Make sure work area is neat and orderly

• Take voice mail messages for all packet requests twice a day (morning and afternoon at minimum).

• Forward call back messages to Volunteer Supervisors at the end of the day.

• Put together new counselor training materials and other training materials requested by Trainers.

• Put together presentation materials and supplies as requested by Volunteer Supervisors, Counselors, or SHIP Local Sites.

• Other duties as assigned by Office Manager including, but not limited to, special mailings/emails, 800 message recordings, updating lists, etc.

Job Tags

Local area, Day shift,

Similar Jobs

Sportradar

Sports Data Operator Job at Sportradar

 ...SRAD) stock exchange in 2021 and established in 2001, the company is well-positioned at the intersection of the sports, media, and betting industries. We provide sports federations, news media, consumer platforms, and sports betting operators with a range of solutions to... 

Tenet Desert

Registered Nurse (RN) - Med Surg / Telemetry Job at Tenet Desert

 ...implement, evaluate and document patient care. The professional nurse considers the patient's physical, psychosocial, cultural, spiritual, language barriers, age, teaching needs, and readiness to learn. The professional nurse demonstrates knowledge of EKG monitoring and... 

Sodexo

Executive Chef 3 Job at Sodexo

Job Description Role Overview: Creating solutions for everything from dining and nutrition to facilities maintenance and rehabilitative services, Sodexo partners with government agencies and military organizations to improve peoples quality of life and make a positive...

Nash UNC Health Care

Clinical Manager - Infection Control Job at Nash UNC Health Care

 ...development, delivery, and evaluation of educational programs or tools that relate to infection prevention, infection control, and epidemiology during orientation and other training of hospital staff and IC staff. Effectively communicates problems with compliance to... 

United Parcel Service

Warehouse Worker - Package Handler Job at United Parcel Service

 ...Warehouse Worker - Package Handler at United Parcel Service summary: The Warehouse Worker - Package Handler at UPS is responsible for loading, unloading, and sorting packages to ensure timely delivery. The role requires physical stamina, the ability to lift up to 70...