Job Description
Our client, a leading provider in the customer service industry, is seeking an Inbound Bilingual Call Center Representative to join their team. As an Inbound Bilingual Call Center Representative, you will be part of the Customer Support Department supporting a diverse range of clients. The ideal candidate will have excellent communication skills, a strong customer service orientation, and the ability to work effectively in a team environment, which will align successfully in the organization.
Job Title: Inbound Bilingual Call Center Representative
Location: Palm Desert, CA
Pay Range: $20 per hour
What's the Job? - Handle inbound calls from customers in a professional and courteous manner.
- Provide accurate information and assistance to customers in both English and Spanish.
- Resolve customer inquiries and issues efficiently while ensuring customer satisfaction.
- Document customer interactions and maintain accurate records.
- Collaborate with team members to improve service delivery and customer experience.
What's Needed? - Fluency in both English and Spanish.
- Strong verbal and written communication skills.
- Ability to handle multiple tasks and prioritize effectively.
- Proficiency in using computer systems and software.
- A positive attitude and a passion for helping others.
What's in it for me? - Opportunity to work in a dynamic and supportive environment.
- Gain valuable experience in customer service and communication.
- Be part of a diverse team that values inclusivity and collaboration.
- Enhance your bilingual skills in a professional setting.
- Potential for career growth and advancement within the company.
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -
Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. Manpower
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