Job Description

A boutique biotechnology company based in Jersey City is looking for an Inside Sales Associate, with medical device experience, to join the team this April/May.

The Company:

This is a leading team in the field of regenerative medicine, focusing on the development and manufacturing of medical devices designed to prepare autologous cellular therapies, particularly platelet-rich plasma (PRP). Their products enable HCPs to perform a range of treatments using a patient's own blood, including for conditions like joint pain, wound healing, hair restoration, and aesthetic procedures. The team are on a growth journey and looking for outside the box thinkers to join them on the sales team, those that are adept at breaking down barriers to entry and building relationships.

The Role:

• Reaching out to new leads generated by outbound call programs to present the company and its products.
• Follow-up on all assigned perspective and active clients and report the status of the projects/action plan in the local CRM.
• Listening to customers’ concerns / complaints and providing detailed information regarding products & services.
• Determining the quickest, most effective method to respond to a client’s or customer’s questions.
• Escalating queries and concerns as needed, advising clients using best practice and troubleshooting common issues with a product or service.

Required Experience:

• 5+ years of inside sales experience in a medical device or pharmaceutical setting.
• An ability to generate genuine potential business interest – confident in lead genning ability.
• Capable managing customer process and pain points successfully.
• A strong work ethic, willingness to try out new approaches/take on new projects & a genuine interest in the medical device space.
• Excellent attention to detail and written & verbal communication.

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