Job Description

The Library Director I will support the LS&S mission, vision, and values through exceptional leadership and dedicated customer focus. The Library Director I will ensure contract requirements are met in the library system. The Library Director I will lead a team of library staff members committed to creating a thriving library in the heart of their community. The Library Director I, will be responsible for building, maintaining, and nurturing communications with local official(s) and managing customer relationships in partnership with the VP of Library Operations.

PRIMARY RESPONSIBILITIES

• Manages with integrity, honesty, and knowledge to promote the culture, values, and mission of LS&S and creates thriving libraries in the heart of our communities
• Evaluate library environments and key operational indicators to identify problems, concerns, and opportunities for improvement.
• Reports to the VP of Library Operations and prepares a written agenda before weekly ZOOM meetings.
• Coaches’ library staff to help achieve operational goals
• Monitors and manages staffing levels
• Develops the library team to deliver excellent customer service and patron experiences
• Evaluate and support the performance of library staff
• Implements action plans that meet operational and organizational objectives
• Keeps current with library trends, issues, and technology, as well as political, economic, and demographic problems that may affect library services and advanced programming
• Plans and executes local, regional, and company initiatives to achieve both operational excellence and business results; follows up consistently to ensure accountability to plans
• Utilizes existing tools and best practices to ensure effective library operations
• Utilizes and helps Library staff utilize management information tools and analyzes financial reports and other library-related data (usage, demographics, trends, etc.) to identify and address library system trends and issues
• Oversee the selection, acquisition, and processing of library materials to meet public needs within the structure of library selection policies and budgetary limitations
• Responsible for the local operations communications with the customer relationship (city/county officials, governing boards, library boards)
• Regularly solicited client, other stakeholder, and patron feedback to understand client needs and the needs of the local community
• Establish a positive, healthy, and safe work environment following all appropriate legislation and regulations
• Oversee the implementation of the human resources policies, procedures, and practices
• Know, understand, and administer the American Library Association’s Library Bill of Rights, Freedom to Read Statement, and Freedom to View Statement, recognizing that freedom of access is a fundamental tenet of a public library. In addition to these freedoms, support client discretion of materials available at your local library(ies)
• Follow all legal and policy requirements related to patron privacy and custodianship of patron records
• Other duties as assigned

Job Requirements

• MLIS degree is required
• Three years of supervisory experience is preferred
• Three years of progressively responsible library managerial experience and/or administrative functions of a library or equivalent knowledge preferred
• Experience analyzing and applying financial reports and library-related data (usage, demographics, trends, etc.)
• Basic understanding of programming and financial management
• Experience in a role that requires frequent interaction with patrons, fulfilling the requests of patrons, and responsibility for addressing patron issues, questions, and suggestions
• The Library Director should demonstrate competence in all of the following:
• Adaptability: Demonstrate a willingness to be flexible, versatile, and/or tolerant in a changing work environment while maintaining effectiveness and efficiency
• Demonstrate ethical conduct with integrity and honesty: It is expected to understand ethical principles and business practices, ensuring that your actions and those of others align with these standards and reflect the organization's core values.
• Build Relationships: To achieve the organization's goals, establish and maintain positive working relationships with others internally and externally.
• Communicate Effectively: Speak, listen, and write thoroughly and timely, using appropriate and effective communication tools and techniques.
• Creativity/Innovation: Develop new and unique ways to improve the operations of the library and to create new opportunities
• Focus on Client Needs: Anticipate, understand, and respond to the needs of internal and external clients to meet or exceed their expectations within the organizational parameters.
• Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness
• Lead: Positively influence others to achieve results that are in the best interest of the organization
• Make Decisions: Assess situations to determine the importance, urgency, and risks, and make clear decisions that are timely and in the best interests of the organization.
• Organize: Set priorities, develop a work schedule, monitor progress toward goals, and track details, data, information, and activities.
• Plan: Determine strategies to move the organization forward, set goals, create and implement action plans, and evaluate the process and results
• Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.
• Think Strategically: Assess options and actions based on environmental trends and conditions and the organization's vision and values.

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