1. Obtains, verifies, updates and scans patient information and provides support services to patients and medical staff
2. Verifies patient’s current insurance coverage through insurance websites
3. Collects and posts co-pays and past due balances, and completes any necessary forms obtaining signatures as necessary
4. Obtains prior authorizations and pre-certifications as needed
5. Manages referrals through EMR
6. Follows all incentive guidelines by helping the practice meet a variety of incentive program goals, including Meaningful Use and Patient Centered Medical Home
7. Performs daily banking through Virtual Merchant
8. Prepares a daily financial spreadsheet for practice
9. Ensure the submission of timely, accurate and complete information to the Central Billing Office
10. Uses collection management reports to keep accounts receivable current
11. Looks for instances of Red Flag Identity theft patterns and reports potential threats to Privacy Officer
12. Requests, locates, sends and receives patient medical records according to federal, state or local guidelines
13. Maintains medical appointments for patients
14. Answers phones in a pleasant manner, screens calls following clinic guidelines to appropriately and expeditiously direct caller
15. Maintains clean, orderly waiting area including patient message board, children’s area, and reading materials
16. Organizes and maintains an inventory system to ensure adequate levels of supplies with emphasis on patient care and cost containment
17. Demonstrates Competence related to the application of our core values.
18. Practices all facets of Health & Safety
19. Demonstrates competence in communication, professionalism, organizational and analytical skills, and technical/professional skills and knowledge in performance of duties and responsibilities rendered to the customer population served.
Work Remotely
Job Type: Full-time
Pay: $15.75 - $17.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Experience:
Work Location: In person
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