Job Description

Job Description

Job Description

When we say 'the best or nothing' we aren't just talking about our cars. We are seeking qualified candidates with drive and passion who want a career in the automotive industry to join our exceptional team of technicians. A Mercedes-Benz Apprentice/Express Technician will work under the supervision of an experienced master or senior technician where they can increase their knowledge and skills to progress to a Mercedes-Benz Technician. Our dealership prides itself on providing an exceptional experience to its external customer and is equally committed to providing an exceptional experience to its internal customers – its team members. Our ownership has crafted a core management team who share in the belief that the success of Mercedes-Benz of Westminster is created within each of its people. Mercedes-Benz of Westminster actively seeks to develop talent in order to promote within.

ESSENTIAL DUTIES:

• Learns to perform quality vehicle service maintenance and repairs under the supervision of a master or senior Mercedes-Benz Technician utilizing all tools available in order to do so.
• Performs safety inspections, oil changes, lubrication work, basic maintenance, and minor repairs as directed under the supervision of a master or senior Mercedes-Benz Technician.
• Works with Service Consultants to communicate vehicle needs and proper vehicle repairs.
• Works with Team Leads as required to complete assigned work.
• Perform at a high efficiency to complete client’s vehicles and operates by utilizing lean production methods in order to do so.
• Keeps work areas neat, clean and free of all clutter; operating in a high professional environment.
• Helps maintain shop equipment and tools; returning them once complete.
• Attends training classes and departmental meetings.
• Operates all tools and equipment in a safe manner.

SKILLS / REASONING ABILITY / PERFORMANCE EXPECTATIONS: Ability to learn new technology and repair and service procedures and specifications. Continually demonstrating professional and inter-personal skills with customers, vendors and co-workers which ultimately results in high customer satisfaction. Social skills that produce an environment of support and achieving goals together as a team. Ability to maintain a positive and cooperative atmosphere. Skills to problem solve in complex, real world or ill-defined situations.

EXPERIENCE, EDUCATION, CERTIFICATES, LICENSES, ETC.

• Basic knowledge of automobiles
• Must be Customer oriented
• Familiar with auto industry and Mercedes-Benz products is recommend (not required)
• Detail oriented and excels in a fast-paced, results driven team environment
• Valid driver’s license and good driving record
• Professional appearance and work ethic

BENEFITS:

• Production Bonus
• Paid holidays
• Paid vacation after one year
• 401(k) with 50% company match of first 4% of contribution
• Insurance – Medical, Dental, Vision
• Team Member auto purchase discount
• Team Member Parts & Service discount
• Exceptional commitment to Team Member engagement including monthly Team Committee meetings
• Quarterly community involvement opportunities
• Strong Advancement and Career Development Opportunities
• Culture of Coaching and Mentoring
• Many long-tenured employees including seven Team Members employed since day one – 15 years
• Monthly Catered Lunch and Team Recognition

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