Job Description

The starting salary is $80k+, with additional uncapped incentives! Turning Stone Resort Casino offers best in class sales incentive plans to include uncapped additional earnings. Quarterly incentives have an average of paying out 100% of percentage of total base earnings. This position may be considered for remote work. Candidates will be expected on site for client visits and large events.

Are you ready to drive success and make an impact? As our Senior Sales Manager, you'll be the mastermind behind generating New Business Development!

What we value:

• Positive team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment with a focus on guest service.

• We offer support for a successful journey, including hands-on training and opportunities to advance your career.

Why choose Turning Stone Resort Casino?

• Paid weekly
• Variety of schedules
• Paid time off
• Tuition assistance
• Career-building professional development
• Discounts from dining to fuel to concerts
• Team Member appreciation events
• Quality healthcare and dental benefits
• A robust 401k retirement plan
• Dealer School
• Finance Scholarship Program

What does a National Sales Manager do?

• Acts as a mentor to Sales Managers. Regularly meets with individuals to review targets and provide guidance, as needed, to ensure employees are on target to meet goals.
• Supports the continued growth and development of team; provides training to new members of the team and learning and development opportunities to existing team.
• Identifies, qualifies and solicits new business to achieve individual, team and property revenue goals.
• Targets accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.
• Skillfully identifies and responds to leads and maximizes conversion from all lead sources.
• Navigates large, complex event opportunities with multi-dimensional property components with unique margin drivers. Identifying the right business opportunities that support revenue optimization goals for a multi-dimensional property experience and balancing the demand of room inventory between convention sales and casino hospitality. Closes the best opportunities based on market conditions and individual property needs.
• Partners with internal stakeholders and vendors to develop creative ideas and proposals for potential bookings.
• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
• Understands the overall market – competitors’ strengths and weaknesses, economic trends, supply and demand etc., and knows how to sell against them.
• Establishes and executes sales strategy based on key analytics such as pace reporting and sales funnels.
• Manages room inventory and event space via Delphi FDC Management System.
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and maintaining memberships with key sales organizations.
• Develops relationships within community to strengthen and expand customer base for sales opportunities.
• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.

To be successful as a National Sales Manager, you'll need:

• A High School Diploma. A Bachelor’s Degree in Hospitality, Sales or related field is preferred.
• A minimum of three years of direct sales experience. Ideal candidates would have experience in a hospitality setting.
• Aptitude for leadership and demonstrated experience in coaching, mentoring and championing co-workers.
• A proven track record of delivering on goals and obtaining positive reviews.
• The ability to effectively and efficiently utilize a variety of computer programs to include Word, Excel, PowerPoint, and Outlook.
• To have expert level knowledge working with a property management system, sales software required. Experience with Delphi a plus!
• Strong oral and written communication skills. Must have excellent interpersonal skills. Ability to create and confidently present materials that influence audience.
• The ability to stand/walk for long periods of time and lift up to 50 pounds.

Who We Are:

We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations and a recent recipient of CNY’s Best Places to Work award. Among our prominent offerings is the Turning Stone Resort Casino, a which has received the prestigious Best of New York Gaming Resort award for an impressive six consecutive years. Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach. Beyond gaming and hospitality, our portfolio extends to encompass convenience stores, government contracting technology firms, and a fully integrated cannabis operation that encompasses cultivation, manufacturing, and retail, among other ventures.

Why You Will Appreciate Us:

We pride ourselves on offering an extensive array of benefits designed to enhance the well-being and professional development of our team members. These benefits include comprehensive medical, dental, and vision plans, providing you with peace of mind regarding your health. We support your financial future with a robust 401(k) plan and offer the security of life insurance coverage.

Our commitment to work-life balance and family support is demonstrated through our team member assistance programs. You'll also enjoy our paid time-off program, which includes paid holidays. At Turning Stone Enterprises, your wellness is a priority, and we offer various wellness programs to ensure you're at your best.

In addition, we understand the importance of career growth. Our career path planning and continuing education initiatives are tailored to assist team members in achieving their professional aspirations. Join us at Turning Stone Enterprises, where professionalism meets friendliness, and together, we'll embark on a journey of growth and success. We eagerly anticipate the opportunity to welcome you to our team.

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