Job Description

Office Assistant

Benefits:

Flexible schedule

Free food & snacks

Profit sharing

Overview

Tailored Closet and Premier Garage is a nationally recognized brand in the in-home storage and cabinetry industry. Our vendors are a big part of who we are and what we are able to provide our clients. Vendors include interior designers, home builders, realtor teams, and more. We are seeking a dynamic and proactive Office Assistant specializing in Vendor Relationships to join our team. This role will focus on building, nurturing, and maintaining strong relationships with both new and existing vendors. The ideal candidate will play a key role in fostering long-term partnerships, ensuring clear communication, and facilitating collaboration. Additionally, the coordinator will represent our company by visiting vendors, delivering presentations, and helping maintain the positive reputation of our brand in the marketplace.

Key Responsibilities

• Vendor Outreach & Engagement:
  • Actively reach out to potential new vendors and suppliers, presenting our company's needs, vision, and goals.
  • Maintain regular communication with existing vendors, addressing any concerns, gathering feedback, and promoting future opportunities for collaboration.
  • Respond to vendor inquiries in a timely, professional manner.
• Relationship Building & Maintenance:
  • Build and maintain long-term, mutually beneficial relationships with key vendors.
  • Regularly check in with vendors to ensure satisfaction and to identify areas for improvement.
  • Address any issues or challenges that may arise, ensuring that all parties are satisfied with the partnership.
• Vendor Visits & Presentations:
  • Travel (locally or as needed) to visit vendors in person, showcasing our products, services, or capabilities through presentations (e.g., slideshows, product demonstrations, etc.).
  • Organize and attend meetings with vendors to discuss new opportunities, resolve any issues, and explore new ways to collaborate.
  • Maintain an up-to-date schedule of vendor visits and ensure follow-ups post-meeting.
• Data & Reporting:
  • Keep accurate records of all vendor interactions, agreements, and meetings in the company's CRM or vendor management system.
  • Provide regular updates and reports on vendor activities, challenges, and successes to management.
  • Track vendor performance metrics, ensuring compliance with contract terms and service level agreements (SLAs).

Required Skills & Qualifications:

• Experience in vendor management, relationship building, or a similar customer-facing role.
• Excellent communication and interpersonal skills, with the ability to build rapport with individuals at all levels.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Ability to travel for vendor visits (if applicable) and conduct in-person presentations effectively.
• Comfortable using CRM systems, Excel, and presentation software (PowerPoint, Google Slides, etc.).
• Self-motivated, proactive, and comfortable working independently with minimal supervision.
• Strong problem-solving skills and a collaborative mindset.

Preferred Qualifications:

• Experience in a vendor relations, sales, or marketing roles.
• Ability to think strategically and identify new opportunities for business growth through vendor relationships.

Compensation:

• Competitive hourly rate based on experience.
• Flexible working hours with some travel required.
• Potential for growth within the company based on performance.
• Commission on all Vendor closed leads

We're the local experts in your neighborhood, specializing in everything from custom closets and home office storage to garage cabinets and durable garage floor coatings. We truly care about our customers and the community we serve. We enjoy getting to know our customers and discovering their unique styles through our personalized consultation process to deliver efficient home storage solutions that are uniquely tailored to our customers' needs.

Giving back is in our DNA. At The Tailored Closet/PremierGarage we are centered around making our communities vibrant and full of hope as proven by our local whole home organization experts. Heart & Home was created to show our commitment to giving back and is an extension of our core value of caring. We are about our customers, the communities we live in and, as importantly, our franchisees, staff, families and friends.

Through ongoing national partnerships and local, community efforts, we're focused on transforming people's lives and the communities that we live in. Philanthropic initiatives include food and clothing drives, caring for veterans and their families, 5K walks and runs to raise awareness, and much more. Because caring is in our DNA, it's also a core value that permeates every level of the company and drives policy.

The Tailored Closet

Job Tags

Hourly pay, Contract work, Work at office, Local area, Home office, Live in, Flexible hours,

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