Job Description

Job Description

We're looking for an organized, detail-oriented Office Coordinator to support daily office operations and provide excellent customer service to clients and internal teams. The ideal candidate thrives in a fast-paced environment, communicates clearly, and enjoys helping a team run smoothly.

Key Responsibilities:

• Timely responses to emails, texts, and calls are essential for smooth operations; route calls appropriately and take messages when necessary.
• Enter estimates promptly, deposit checks daily, and ensure timely invoicing (within 24 hours) of completed jobs.
• Schedule customer appointments, maintain calendar accuracy, prepare daily folders for the crew, and ensure all job paperwork is complete and organized.
• Process warranty work, gather necessary info for reimbursement, and send personalized receipt emails to customers.
• Assist teammates with tasks, manage office supplies and vendor relations, and troubleshoot equipment issues while promoting excellent customer service.

Qualifications:

• Ability to work independently or with a team
• Strong communication and organizational skills
• Proficient with Microsoft Office, QuickBooks, and Google Drive
• Ability to multitask and manage priorities
• Customer service experience preferred
• Reliable , positive, and team-oriented attitude
  

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

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