Job Description
Office Manager
Great dentistry starts with great leadership, and our Office Manager plays a central role in shaping the patient experience, team culture, and operational excellence of the practice. We’re looking for a full-time Office Manager who is dependable, driven, and energized by meaningful work. If you love leading people, optimizing systems, and creating a seamless, supportive environment for both patients and staff, you’ll feel right at home here.
What You’ll Do
• Lead, train, and support front-office team members, assistants, and hygienists
• Create a smooth daily flow through effective scheduling, communication, and coordination
• Oversee billing, insurance claims, AR/AP, financial reporting, and daily close-out accuracy
• Monitor key performance metrics (production, collections, case acceptance, schedule efficiency)
• Maintain compliance with OSHA, HIPAA, HR standards, and all practice protocols
• Manage supplies, vendor relationships, technology updates, and operational systems
• Address patient concerns with professionalism, empathy, and solution-focused communication
• Foster a culture of clarity, accountability, and genuine care throughout the practice
What We’re Looking For
• Minimum 3 years of dental office management or dental leadership experience
• Strong understanding of dental billing, insurance, coding, and patient financial workflows
• Proficiency with practice management systems (Open Dental preferred)
• Confident communicator able to hold crucial conversations with clarity and compassion
• Skilled in spreadsheets, reporting, and data-driven decision-making
• Organized, proactive, detail-oriented, and unafraid to take initiative
• A leader who balances strength with humility while upholding high standards
• Dependable, professional, and committed to exceptional service
What We Offer
• Competitive pay based on experience
• Paid holidays and paid time off
• 401(k) with match
• Supportive, values-driven culture and a respectful, low-stress environment
• Dental benefits
• Overseas volunteer opportunities
• Growth and leadership development
• Continuing education opportunities
• A practice that values quality, integrity, and teamwork
Peak Dental Core Values
Excellence
Bring your best when your best is needed. We prepare with intent, pay attention to details, and master our craft through consistent effort and daily refinement.
Efficiency
Take initiative to do the right things the right way. We work with clarity, discipline, and follow-through; building trust and keeping the practice running at its highest level.
Growth
Seek improvement through truth, not comfort. We listen with humility, communicate honestly, and learn from both success and correction.
Service
Lift others through your work. We lead with generosity, act with integrity, and bring genuine care to every interaction. Our service strengthens our team and our community.
At Peak Dental, we believe exceptional patient experiences are built through intention, integrity, and genuine care. By combining high clinical standards with heartfelt service, we create an environment where people feel valued, supported, and truly well cared for. If you’re ready to lead in a place that values people as much as performance, we’d love to meet you.
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