Job Description

Job Description

Job Description

We are seeking a dynamic and enthusiastic individual to join our team as a Cafe Assistant, part time. This person will be responsible for helping with daily cafe operations, providing excellent customer service, and ensuring a positive and welcoming experience for all guests. The ideal candidate will have a passion for food and beverage service, strong organizational skills, and the ability to create a warm and inviting atmosphere. A ServSafe certification is a plus but not required.

Key Responsibilities:

• Customer Service: Greet and interact with customers in a friendly and professional manner. Take food and drink orders, answer questions about menu items, and ensure customer satisfaction.
• Food Preparation & Service: Assist with food and beverage preparation, ensuring consistency and quality. Serve food and drinks to customers, adhering to established service standards.
• Cafe Operations: Oversee the daily operations of the cafe, including opening and closing procedures, inventory management, and maintaining cleanliness and organization.
• Health & Safety Compliance: Ensure all food safety guidelines are followed, including proper handling, storage, and sanitation. Maintain a clean and safe work environment.
• Cash Handling: Manage cash register, process payments, and handle customer transactions accurately.
• Customer Relations: Resolve customer complaints or issues promptly and professionally, ensuring they leave satisfied and likely to return.

Qualifications:

• Experience: Previous experience in the food service industry is preferred, especially in a customer-facing role (server, barista, etc.). Experience managing or leading a team is a plus.
• ServSafe Certification: A current ServSafe Food Handler Certification is preferred but not required. We are willing to train the right candidate.
• Skills:
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Attention to detail and commitment to high-quality service.
• Ability to handle cash transactions and operate a POS system.
• Basic knowledge of food safety and sanitation standards.
• Work Schedule: Schedule has some flexibility! Part time

If you are passionate about coffee, food, and customer service and want to be part of a vibrant team, we encourage you to apply!

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