Job Description

THE ONE INC, doing business as ONE MIND BODY, is excited to announce an opportunity for a dedicated individual to join our team as a Remote Customer Service Clerk Assistant. As part of our mission in the Health, Wellness, and Fitness industry, we are committed to providing exceptional service and support to our customers. This entry-level position is perfect for someone who is passionate about health and wellness and desires to make a positive impact in the lives of others. Your role will involve assisting customers with inquiries, processing orders, and providing information about our extensive range of wellness products and services. We pride ourselves on fostering a supportive and collaborative remote work environment where each team member is encouraged to grow and develop their skills. As a key part of our customer service team, you will be the first point of contact for our clients, so excellent communication and problem-solving abilities are essential. This is a fantastic opportunity to gain experience in customer service while working from the comfort of your home, all while being part of a company that values health, wellness, and an active lifestyle. If you are eager to contribute to a thriving business and eager to develop your skills, we welcome you to apply!

Responsibilities

• Assist customers with inquiries regarding products and services
• Process orders and manage customer accounts
• Provide information about promotions and special offers
• Handle customer complaints in a professional and approachable manner
• Maintain accurate records of customer interactions and transactions
• Collaborate with team members to improve service delivery
• Ensure timely follow-up on customer inquiries and requests

Requirements

• High school diploma or equivalent
• Strong verbal and written communication skills
• Proficient in using computers and customer service software
• Ability to work independently in a remote setting
• Strong organizational and time management skills
• Customer-oriented mindset with a positive attitude
• Willingness to learn and adapt in a fast-paced environment

Benefits

Great CEO

401k

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