Fluke Reliability provides hardware, software, and services to optimize asset performance. The Fluke Reliability family includes eMaint’s award-winning asset management software, Prüftechnik’s world-class condition monitoring and alignment devices, and Azima DLI’s leading AI-powered machine health analysis.
Connected reliability combines hardware and software systems from across the enterprise into one maintenance ecosystem. Linking people with the data they need lets leaders make decisions that prevent machine failures, reduce costs, standardize operations, improve worker safety, and maximize operational effectiveness.
Fluke Reliability wants enthusiastic and ambitious Salesforce professionals to build new things with us and advance their career. At Fluke Reliability you will collaborate with experts and entrepreneurs building a total solution of hardware, software and services for our customers. Key roles and responsibilities include: Under the supervision of the Salesforce Support Team leader, the Salesforce Administrator will provide support to the organization through the customization and configuration of the Salesforce platform. The position will manage the Salesforce.com database and reporting, and provide training and support to users. Additionally, the Salesforce Administrator will provide administrative support to the sales team and coordinate related projects as assigned.
• Manage Salesforce security including roles, profiles, sharing rules, permission sets and groups.
• Maintain and customize Sales Cloud, Service Cloud applications as well as numerous additional applications outside of Salesforce tech
• Build custom reports, dashboards, and workflows.
• Manage operational requests and reporting including customer analysis and individual views, and troubleshoot issues.
• Develop training materials and provide training and support to SalesForce.com end users.
• Maintain database for integrity and accuracy including cleansing and duplicate record management.
• Manage all sales related technical resources and migration of data into Salesforce.
• Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users.
• Administer email templates utilized
• Administer KPI and related reporting
• Coordinate activities between sales and other departments (such as marketing, service, support and training).
Knowledge, Skills and Abilities
• Keen eye for detail and analytical skills.
• Must be able to manage many moving parts and details at once.
• Organizational and time management skills. Complete work within established time frames.
• Ability to prioritize, and coordinate multiple projects and competing work demands. Ability to see the “big picture” while managing several small projects.
• Ability to work independently and be self-motivated.
• Ability to carry out instructions furnished in written or oral form.
• Excellent verbal and written communication skills.
• Ability to report work orally or in writing to supervisor as required.
• Positive interpersonal skills, including the ability to establish and maintain cooperative, courteous working relationships with others.
• Ability to understand, apply and use personal computers and software applications including advanced skills in Salesforce, Power Point, Excel, Office 365/Skype, and Word
• Ability to problem-solve job-related issues.
• Ability to maintain confidentiality of information regarding company financial and other information.
Qualification Profile
Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to:
• Bachelor’s Degree in Business, Communications, Marketing, or other related field.
• Salesforce certification required (ADM 201 certification).
• Two to four years related experience including utilization of Salesforce platform.
• Advanced skills in Microsoft PowerPoint, Excel, and Word; Office 365/Skype.
• Experience in implementation, training and documentation preferred.
Fortive Corporation Overview
Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.
We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.
At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
Fortive: For you, for us, for growth.
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