Job Description

Job Overview:

The ServiceNow Developer II is responsible for designing, developing, and maintaining primarily our HRSD and Onboarding modules of the ServiceNow platform to streamline and optimize HR processes. This includes designing, coding, troubleshooting, and maintaining applications. The Application developer will do some project management and end-user support as required.

Ideal candidate is passionate about leveraging technology to enhance HR operations and has a strong background in ServiceNow HRSD. Candidate is problem solver, has excellent communication skills, and thrives in a fast-paced environment.

Qualifications:

Required:

• Bachelor s degree in computer science, computer engineering or programming or relevant work experience
• 2-3 years experience developing and operating ServiceNow HRSD
• 3-5 years experience developing and operating other ServiceNow modules such as ITSM
• Currently working in ServiceNow Utah or later
• Knowledge of HRSD and Onboarding workflows
• Up-to-date knowledge of different programming languages, such JavaScript, SQL, HTML, and CSS.
• Knowledge of ITIL Processes
• Knowledge of SAML/SSO, REST APIs, Microservices and other backend development
• Working knowledge of database systems

Certifications and Licenses:

• ServiceNow Certified System Administrator required
• ServiceNow Developer Certification preferred
• ServiceNow HRSD or Onboarding Micro-Certifications preferred

Essential Functions:

• Design, Develop, install, and troubleshoot ServiceNow applications
• Provide technical insight in designing and supporting ServiceNow while aligning to Service Management and Human Resources standard methodologies along with Onboarding workflows
• Collaborate with cross-functional teams to identify and implement process improvements using ServiceNow
• Act as a subject matter expert on all aspects of ServiceNow HRSD and provide guidance to team members as needed
• Ensure data integrity and security within the ServiceNow HRSD platform
• Foster a positive and collaborative work environment within the HR team and across departments
• Integration development and maintenance
• Monitor and analyze data to identify trends and make data-driven recommendations for process improvements
• Continuously seek opportunities to improve and optimize HR processes using ServiceNow HRSD
• Participate in training and development opportunities to enhance skills and knowledge in ServiceNow HRSD
• Assist in training, documentation, and overall support
• Identify bugs/defects and resolutions to ensure platform functions as designed

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short- & Long-Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts through our partners, such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer

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