| Skill | Required/Desired | Amount | of Experience |
| Proven Experience as a Business Analyst | Required | 5 | Years |
| Proven Experience as a SharePoint Business Analyst | Highly desired | 5 | Years |
| SharePoint design experience with Microsoft SharePoint lists, libraries and content types | Required | 5 | Years |
| Designing and testing SharePoint and web-based content management solutions | Required | 5 | Years |
| Strong analytical and conceptual skills | Required | 5 | Years |
| Strong written and verbal communication skills, including ability to explain business processes to IT users and IT applications to business users | Required | 5 | Years |
| Excellent organizational and presentation skills | Required | 5 | Years |
| Microsoft Suite experience (e.g., Outlook, Word, Excel, PowerPoint, Teams) | Required | 5 | Years |
| Proven experience evaluating business processes and re-engineering | Required | 5 | Years |
| Proven experience writing clear and concise technical training materials and user documentation | Required | 5 | Years |
| Proven knowledge of application development life cycle | Required | 5 | Years |
| Understanding of NCDOT transportation life cycle business processes | Highly desired | 2 | Years |
| Extensive experience with Microsoft SharePoint as a designer | Required | 5 | Years |
| Experience with SCRUM/Agile development methodology | Desired | 2 | Years |
| Experience with Team Foundation Server (TFS) or Azure DevOps | Desired | 2 | Years |
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