Job Description

Job Description

Job Description

We are looking for an experienced Shipping & Warehouse Manager with a background in apparel, footwear, accessories, and other soft goods. The ideal candidate will be knowledgeable about both bulk distribution to retailers as well as direct-to-consumer order fulfillment.
This individual will report directly to the Director of Operations.
Job Responsibilities:

• Control the execution of all outbound shipments of finished goods and the processing of inbound returns
• Oversee the daily functions of the shipping department
• Manage office personnel, forklift drivers, stackers, pickers, and packers
• Oversee the staging of customer deliveries for shipment
• Implement all company standard operating procedures
• Ensure that the proper processes are put into place to ensure that company SOP’s are followed by all personnel within the warehouse
• Keep shipping operations within budget without compromising speed or efficiency
• Establish a level of acceptable performance for personnel and mentor to exceed daily expectations.
• Work closely with the Quality Control department to ensure all procedures are followed and recorded
• Responsible for cross training of personnel
• Collaborate with internal departments to optimize the flow of orders from preparation to shipment
• Evaluate carrier performance and resolving issues with orders and logistics

• Bilingual English & Spanish a big plus
• Previous apparel or soft good shipping/warehouse experience
• Excellent leadership skills, including the abilities to set goals, motivate and manage conflict
• Effective communication skills, including writing, speaking and active listening
• Great interpersonal skills
• Good project management skills, including strong decision-making, problem-solving and strategic planning abilities
• Exceptional time management and organization skills
• In-depth understanding of industry and company best practices for the warehouse
• Familiarity with bookkeeping, inventory control practices and logistics
• Comfortable using inventory management software and other organizational computer applications
• Physical strength, stamina and the ability to walk or stand for long periods of time

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