Job Description
CORTARO FARMS PET HOSPITAL is looking for a highly motivated customer service representative with strong computer and phone skills, a passion for people and animals, the ability to multitask, strong communication skills, and basic veterinary knowledge. A positive attitude and the ability to work well under pressure in a busy environment are necessary.
Position Overview:
The Receptionist supports and adds value to an efficient organization dedicated to quality care and exceptional service. You will perform a variety of clerical and customer service work to support the hospital and clients during often high-stress situations.
Tasks include:
- Coordinate the flow of pets and owners in the lobby; alleviate owners' distress caused by long waits, scheduling glitches, and other issues.
- Perform cashiering duties, including processing refunds, returns, and credits as needed.
- Responds to inquiries about the range of services the practice provides and the species it treats, referring to the appropriate department or staff member as needed.
- Input data to practice management software (Avimark) to check pets in, make simple account postings, and compile data for various reports.
- Coordinate and schedule appointments, providing clients with appointment reminders and special instructions, and call clients whose pets have overdue treatments.
- Respond to client emails, type and edit various correspondence, and process incoming and outgoing faxes.
- Knowledge of basic veterinary medicine terminology.
- Familiar with retail products, medications, vaccinations, routine testing, and heartworm and flea preventatives, and can confidently discuss with clients.
- Utilize Windows-based computer systems, email, web search, and other essential skills to use software effectively.
Minimum Qualifications/Requirements: - High school diploma, GED, or equivalent combination of education and/or experience.
- Must have one year of experience in a veterinary office.
- Preferably with experience in Avimark software.
- Knowledge of clerical procedures such as alphabetizing files and records.
- Must be flexible with scheduling and able to work Saturdays.
- Tasks may involve extended periods at a keyboard or workstation and/or standing and walking.
- Some moderately physically demanding work, involving lifting or carrying up to 50 pounds.
The schedule is 2 days/week and every Saturday. 18-23 hours/week .
If you are experienced, energetic, responsible, and looking for a rewarding opportunity, respond to this posting today. No phone calls please.
Apply online through
PetVetCareers.com Pay Range
$17-$18 USD
At PetVet Care Centers, we're committed to a
Culture of Care - for pets, for the people who love them, and for the team members who make it all possible. With
more than 420 hospitals across the U.S. and a team of over
11,000 dedicated professionals , including
1700+ veterinarians , we offer a unique blend of local leadership and national support that helps our hospitals thrive.
Our model is built on
partnership, collaboration, and local medical autonomy , empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.
You care for pets. We care for you. PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V
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Job Tags
Work at office, Local area, Flexible hours, 2 days per week,