Do you thrive in dynamic, fast-paced environments? Are you fluent in English and German (both conversational and written)? If you're passionate about delivering exceptional service and helping travelers navigate their journeys, we'd love to welcome you to the Pacific Aviation family!
At Pacific Aviation and Superior Aircraft Services (SAS), we've been providing exceptional ground-handling support for some of the world's leading airlines for over 30 years. Operating across major West Coast airports and expanding to the East Coast, our mission is to create seamless and memorable travel experiences. We're proud of our diverse and talented team, united by respect trust, and a commitment to growth.
At Pacific Aviation/SAS, our people are our greatest asset. We've built a culture that celebrates individuality, fosters collaboration and encourages professional and personal growth. We value diversity and believe that varied perspectives make us stronger and better equipped to serve our customers.
As a part-time Customer Service Agent, you'll play a vital role in ensuring a smooth and enjoyable experience for airline passengers at Los Angeles International Airport (LAX). From check-in to boarding, you'll be at the forefront of creating memorable travel moments.
Key Responsibilities:
Note: This position involves standing and walking for the majority of your shift.
We're seeking enthusiastic and adaptable individuals who bring their unique personalities to the team while embodying the following qualities:
Work Schedule
This is a part-time position with shifts typically lasting 4 to 5 hours and scheduled within the following timeframes:
Shift is 2:00PM to 6:00PM
You must be available to work a minimum of four (4) days per week, including weekends and holidays.
Language Proficiency: Fluent in English and German (conversational and written).
Flexibility to work a minimum of four (4) days per week, including weekends and holidays.
Availability to attend five (5) days of onboarding and computer training.
Computer literacy and a willingness to learn new systems.
Legal authorization to work in the United States without sponsorship.
A "whatever it takes" attitude with a passion for customer service.
We're committed to supporting our team members with competitive benefits and growth opportunities:
Additional Perks: Uniform, parking discount, cell phone plan reimbursement, and referral bonuses
Regarding orientation and any required pre-employment gap period while awaiting clearance from U.S. Customs and Border Protection (CBP), you will be compensated at a reduced hourly rate of $17.28 per hour. Once cleared and officially onboarded into your designated role, your pay will be adjusted to the standard hourly rate stated above.
At Pacific Aviation, we're passionate about creating better outcomes for our team members, customers, and communities. If you're ready to take off on a rewarding career journey, we'd love to meet you! Apply today and become part of a supportive and inclusive team that celebrates your growth and contributions.
Pacific Aviation is committed to fostering a diverse and inclusive workplace. We welcome applicants from all backgrounds and do not discriminate based on gender identity, ethnicity, nationality, religion, age, sexual orientation, disability, or any other protected characteristic. By joining us, you'll be part of a company that values your unique perspective and strives to create an equitable environment for all.
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