Bilingual Shelter Case Manager Job at Family Promise of Tualatin Valley, Portland, OR

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  • Family Promise of Tualatin Valley
  • Portland, OR

Job Description

Join FPTV and become part of a purpose-driven team committed to making a tangible difference in the lives of individuals and families experiencing homelessness in Washington County. At FPTV, we offer more than just a job; we offer a fulfilling career enriched with meaningful work, a supportive environment, and a comprehensive benefits package.Why FPTV?Comprehensive Benefits: FPTV understands the importance of employee well-being. That's why we offer a generous, employer assisted benefit package including a 401k plan, medical, dental, vision, long-term disability and life insurance.Work-Life Balance: We value our employees' time and recognize the importance of maintaining a healthy work-life balance. That's why we offer a generous allocation of 3 weeks of paid time off, in addition to 12 paid holidays.Family-Friendly Policies: At FPTV, we understand that life doesn't stop when you walk through the office doors. That's why we're a family-friendly company that supports employees with family commitments. Are you a proud dog parent? You can even bring your furry friend to work with you!Continuous Learning and Growth: Join a team that is committed to continuous improvement. At FPTV, we believe in learning and growing together to better serve our community. Our diverse team is dedicated to advocating for systemic change to improve sustainable housing options for all.Equity and Inclusion: We are committed to fostering an inclusive work environment where everyone feels valued and respected. Our team actively engages with diverse communities and is dedicated to listening, learning, and improving our practices to create effective, community-centered strategies.About Us:FPTV is a small, non-profit organization dedicated to serving families and individuals experiencing homelessness in Washington County. Our experienced and diverse team brings their best selves to work each day, alongside those we serve. Together, we advocate for systemic change and work tirelessly to create a better life for people impacted by the trauma of homelessness.Join Us:If you're passionate about making a difference and want to work with a team that values compassion, integrity, and collaboration, then FPTV is the place for you. Apply now to join our team and be part of something truly meaningful.Want to Know More, Keep Reading!The Shelter Case Manager holds the responsibility of assessing the needs of our guest families, developing household stabilization plans, and collaborating with housing liaison staff to create housing portfolios. Additionally, they are tasked with developing and maintaining relationships with agencies and community organizations to aid our guests in regaining and retaining housing. Serving as the primary point of contact for their caseload while program participants are in shelter, the Case Manager offers assistance in navigating resources and understanding shelter policies and procedures. This position necessitates on-site presence from Thursday to Sunday.Required Qualifications:A degree in social work, psychology, or a related field is preferred. However, lived experience or professional experience in other social services may be considered as alternatives.Bilingual proficiency in English and Spanish is mandatory for this roleStrong organizational skills, including scheduling, the use of calendars, time management, and attention to detail.Excellent communication skills and the ability to ensure prompt follow-through.Ability to authentically connect with others and meet participants where they are while maintaining appropriate and professional boundaries.Ability to navigate challenging discussions with appropriate boundaries and confidentiality.Strong desire and willingness to advocate on behalf of participants and work with them to hold them accountable for their housing goals.Compassionate and empathetic, with a willingness to understand barriers to housing.Experience in at least two of the following areas, with a desire to learn: case management, homeless shelters, community living, chronic homelessness, outreach and engagement strategies, housing navigation, mental health and substance use disorder services, crisis intervention, suicide assessment and prevention, domestic violence, safety planning, affordable housing and public benefits applications, housing and landlord/tenant rights, and eviction prevention.Desired Qualifications: Experience in case management2 years of experience working with the homeless populationProficiency in HMIS and/or Apricot databasesFamiliarity with Google Drive and OutlookAt FPTV, we recognize that talent and potential come in many forms. If you do not meet all the listed qualifications but believe you have the ability to excel in this position, we encourage you to apply. We value diverse experiences and perspectives, including those with lived experience related to our mission. Your unique background may be the perfect fit for our team. Don't hesitate to share with us how your skills and experiences can contribute to our organization's goals.Pay Scale: $24-26/hr., DOE + benefitsWork Hours: Choice of Monday-Friday: 9am-5pm OR Tuesday-Friday: 8am-6pm or 9am-7pmPhysical Demands and Work Environment:The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may enable individuals with disabilities to perform the essential functions.Physical Demands:The role requires sitting, especially for computer work, extending arms in various directions, and using office equipment like a computer and phone. Must be able to lift up to 30 pounds and navigate a large building, including tight spaces. Requires visual acuity for reading screens or documents and auditory capacity for oral communication. Regular attendance is vital.Work Environment:This role operates in a professional office setting, using standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.3Family Promise of Tualatin Valley is an Equal Opportunity Employer, deeply committed to diversity, equity, and inclusion, both in our hiring practices and in the experiences of FPTV employees. We strive to create a mindful and respectful environment where everyone can bring their authentic selves to work and experience a culture that is free of harassment, racism, and discrimination.
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Family Promise of Tualatin Valley

Job Tags

Holiday work, Sunday, Monday to Friday,

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