Computer Repair Technician Job at Tomlin Technology, Westminster, MD

TWdCOURuK1dydGROT0lianhDUGJlTDI0V0E9PQ==
  • Tomlin Technology
  • Westminster, MD

Job Description

Job Description

Job Description

Do you enjoy figuring out why computers aren't working right? Do you like talking to people and helping them fix technical problems? If so, we have an excellent opportunity as a Computer Repair Technician at our Westminster, MD based location. We feel that our company is on the verge of exploding and we are looking to add a driven and knowledgeable Computer Repair Technician to provide high-quality, fast assistance to our growing customer base.

Responsibilities

  • Work on computer repair tickets by diagnosing and resolving issues
  • Serve as a point of contact for customers seeking technical help
  • Check customers in and out
  • Assist with projects
  • Conduct your work on-site, remotely, and in our shop
  • Direct unresolved issues quickly to our next level of support
  • Utilize CRM software to document information, track your time, manage customers, etc.
  • Identify and suggest improvements on our procedures
  • Other duties as assigned

Requirements

  • Proven experience as a computer repair technician, help desk technician, or other technical support role (1 year of experience preferred)
  • Deep knowledge of the following: General PC Troubleshooting, Windows, Networking, Hardware, Software (especially Microsoft Office), and Mobile Devices
  • Knowledge of the following is a plus: Active Directory, Group Policy, Virtual Machines, Office 365 Administration including Exchange Online, etc.
  • Ability to quickly diagnose and resolve common technical issues
  • Excellent people and communication skills with a commitment to understanding user requirements
  • Commitment to supporting new technology
  • Valid Driver's License and a form of transportation
  • Ability to lift up to around 40 pounds occasionally
  • Experience with technical documentation is a plus!
  • Experience with programming and/or scripting is a plus!
  • Degrees/Certifications are a plus!

Other Important Notes

  • Compensation varies by experience and number of hours scheduled

Job Tags

Remote job,

Similar Jobs

Able Minds ABA

Board Certified Behavioral Analyst (BCBA) Job at Able Minds ABA

 ...Board Certified Behavior Analyst (BCBA) Location: In Person / Remote Job Type: Full-Time or Part-Time Compensation: $90.00 $100.00 per hour Empower Change. Elevate Potential. Join the Team at Able Minds ABA. Live near Hagerstown and want to make a difference... 

Small Law Firm

Employment Law Attorney (3 to 8 yrs. experience) Job at Small Law Firm

*Who We Are: * Longstanding full service firm in Newport Beach, CA is looking for a California licensed employment attorney with three to six years of experience to join and support a thriving and growing labor and employment (L&E) practice. Our L&E group, which complements... 

TARAJI PLLC

Business Office Manager Job at TARAJI PLLC

 ...Job Description Job Description Business Manager and Brand Builder The primary duty of this position is managing the office and ensuring everything is running smoothly from day-to-day projects and processes to annual projects. This position involves supporting... 

RAND

Research Lead - Securing Frontier AI (Washington) Job at RAND

 ...(TTPs) and experience with defending against them Ability to think creatively about offensive and/or defensive techniques and strategies...  ...Research, Quality Assurance, and Science Industries Think Tanks, Research Services, and Non-profit Organizations Referrals... 

Senior Benefits Agency

Medicare Insurance Agent Job at Senior Benefits Agency

 ... Unlimited Earning Potential! &##128176; Are you a licensed insurance professional looking to take control of your career and maximize...  ...you succeed. &##128161; Who Were Looking For: Life & Health Insurance License (or willingness to obtain one). Driven individuals...