Computer Repair Technician Job at Tomlin Technology, Westminster, MD

TWdCOURuK1dydGROT0lianhDUGJlTDI0V0E9PQ==
  • Tomlin Technology
  • Westminster, MD

Job Description

Job Description

Job Description

Do you enjoy figuring out why computers aren't working right? Do you like talking to people and helping them fix technical problems? If so, we have an excellent opportunity as a Computer Repair Technician at our Westminster, MD based location. We feel that our company is on the verge of exploding and we are looking to add a driven and knowledgeable Computer Repair Technician to provide high-quality, fast assistance to our growing customer base.

Responsibilities

  • Work on computer repair tickets by diagnosing and resolving issues
  • Serve as a point of contact for customers seeking technical help
  • Check customers in and out
  • Assist with projects
  • Conduct your work on-site, remotely, and in our shop
  • Direct unresolved issues quickly to our next level of support
  • Utilize CRM software to document information, track your time, manage customers, etc.
  • Identify and suggest improvements on our procedures
  • Other duties as assigned

Requirements

  • Proven experience as a computer repair technician, help desk technician, or other technical support role (1 year of experience preferred)
  • Deep knowledge of the following: General PC Troubleshooting, Windows, Networking, Hardware, Software (especially Microsoft Office), and Mobile Devices
  • Knowledge of the following is a plus: Active Directory, Group Policy, Virtual Machines, Office 365 Administration including Exchange Online, etc.
  • Ability to quickly diagnose and resolve common technical issues
  • Excellent people and communication skills with a commitment to understanding user requirements
  • Commitment to supporting new technology
  • Valid Driver's License and a form of transportation
  • Ability to lift up to around 40 pounds occasionally
  • Experience with technical documentation is a plus!
  • Experience with programming and/or scripting is a plus!
  • Degrees/Certifications are a plus!

Other Important Notes

  • Compensation varies by experience and number of hours scheduled

Job Tags

Remote job,

Similar Jobs

TERRATRON

$70K-80K- General Manager- Marriott Hotel Job at TERRATRON

 ...Join our amazing team at one of our Award-Winning Hotels in Bloomington, MN. We are seeking an General Manager for our TownePlace Suites located across from the Mall of America. This position currently starts between $70,000-$80,000. COMPANY OVERVIEW Terratron... 

Mattress Overstock

Warehouse Assistant Supervisor Job at Mattress Overstock

 ...work the hours of 8 am to 5 pm Tuesday to Saturday. The Role Were looking for a hands-on , detail-oriented , and reliable Warehouse Assistant to join our operations team. This isnt a mindless box mover role. Youll be the nerve center of our fulfillment and... 

United IT Solutions

SAP EWM AMS Consultant lead Job at United IT Solutions

Responsibilities: Lead the application maintenance services for SAP EWM, ensuring high availability and performance. Manage a team of EWM support analysts, providing guidance and mentorship. Collaborate with cross-functional teams to identify and resolve application...

The Curare Group

Nocturnist Physician Job at The Curare Group

 ...patient population of around 30,000. This client offers a competitive compensation and benefits package and is also able to sponsor an H1b visa. Submit your information today if you'd like to be considered! 7 on/7 off, nights or swing available. 168 shifts a year... 

Hire Talent

Financial Analyst 2 Job at Hire Talent

 ...Job title: Financial Analyst Location: Beaverton, OR (4 Days Onsite and 1 Day Remote) Duration: 7+ Months Description: We are seeking a Finance Analyst who will partner with the Product Merchandising organization to drive sustainable and profitable growth...