📍 Location: Dallas, TX
💼 Full-time | In-Office/Remote Position
Join Our Team at Zoom Drain Dallas!
Are you a customer service professional looking for a career, not just a job? Do you enjoy helping people, solving problems, and making an impact? If so, Zoom Drain Dallas wants YOU to be part of our growing team!
As a Customer Service Representative (CSR) / Dispatcher , you’ll be the first point of contact for our customers—answering inquiries, scheduling service calls, and ensuring a smooth experience from start to finish.
🔹 Competitive Pay + Bonus Opportunities (for booked appointments & sales)
🔹 Career Growth & Advancement (we promote from within!)
🔹 Team-Oriented Culture (supportive, positive, and rewarding)
🔹 Company Gatherings & Recognition Programs (we celebrate wins!)
✅ Manage inbound calls & messages – Answer customer inquiries, schedule appointments, and respond to leads from platforms like Thumbtack, Yelp, and Angi.
✅ Coordinate dispatching – Assign jobs efficiently to technicians based on availability, location, and job urgency.
✅ Ensure top-notch customer experience – Address concerns with professionalism, provide solutions, and follow up to confirm satisfaction.
✅ Maintain accurate records – Log customer interactions and appointments in our CRM (experience with ServiceTitan is a plus but not required).
✅ Encourage customer reviews – Follow up after completed jobs to build our reputation.
✔ Customer-First Mindset – You love helping people and solving problems.
✔ Strong Communication Skills – You’re clear, professional, and friendly over the phone and in writing.
✔ Problem-Solving Abilities – You can think on your feet and provide solutions quickly.
✔ Organizational Skills – You can juggle multiple tasks without missing a beat.
✔ Tech-Savviness – Experience with CRM systems ( like ServiceTitan ) and social media marketing is a plus!
✔ Industry Experience – Prior experience in home services ( plumbing, HVAC, electrical, etc. ) is preferred.
📌 High school diploma or equivalent
📌 1-2 years of experience in customer service, dispatching, or client support
📌 Ability to handle customer concerns with professionalism and positivity
At Zoom Drain Dallas , we don’t just hire employees—we invest in careers. If you’re ready to grow with a company that values your skills and dedication, apply today!
...service and meaningful experiences.**Description of Job Duties**The Night Auditor will be responsible for assisting guests in all guest... ...4. Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to hotel guests.5. Greet...
...Wolfgang Puck Catering + We are hiring immediately for on call WAITER/WAITRESS positions. + Location: Fillmore Philadelphia - 29 East Allen Street, Philadelphia, PA 19123. Note: online applications accepted only. + Schedule: On call schedule; scheduled monthly....
Job Description:Automotive Service Greeter PorterIf you're serious about your career, then rest assured you've come to the right place.You'll find the opportunities, resources, and support you need to grow and develop professionally.We are committed to your success...
...review, reliability evaluation testing, in-depth testing of hardware... ...products to customers and to drive continuous improvement with our... ...manufacturer. Our team of product engineers, regulatory engineers, test... ...focus on Radio Frequency (RF) or electromagnetics Must be...
...Requirments: ~ Bachelor's degree from a four-yuear colleage or Univeristy is required ~ MBA, J.D, Ph.D, or other graduate degree is preferred ~8+ Years in Biotech/Pharma : Experience in access, analytics, finance, and government pricing. ~5+ Years in Government...