Job Description

Job Description

Job Description

Top Job

Located in Sidney, OH

Salary: $20.00/Hr

Job Title:
IT Help Desk Technician - 1st Shift | Onsite | Sidney, OH

Payrate:

$20.00/Hr

Schedule:
Monday-Friday | 7:30 AM - 4:00 PM | Full-Time, Onsite

Job Summary:

We are recruiting for a friendly, tech-savvy IT Help Desk Technician to join our Client's Information Systems Department (ISD) in Sidney, OH . In this 1st shift, full-time position, you will provide top-notch technical support to internal users by troubleshooting hardware and software issues, configuring systems, and maintaining a variety of IT equipment.

This role is ideal for a motivated professional with 2+ years of IT support or Help Desk experience who thrives in a hands-on, customer-focused environment.

Key Responsibilities:

• Provide fast and effective technical support via phone, email, chat, or in person.
• Troubleshoot and resolve hardware, software, and network-related issues.
• Configure and install computers, printers, mobile devices, peripherals, and barcoding equipment.
• Support end users with desktop, mobile, and barcode scanning technologies.
• Guide users through system configurations and repairs remotely or onsite.
• Document solutions and maintain up-to-date technical records.
• Deliver exceptional customer service with a friendly and patient attitude.

Qualifications:

• Minimum 2 years of IT Help Desk or Technical Support experience
• Strong troubleshooting and problem-solving skills
• Excellent communication and interpersonal skills
• Passion for technology and eagerness to learn
• Associate's degree in Information Technology or related field preferred
• Experience supporting hardware, printers, mobile devices, and barcoding equipment is a plus

Job ID: #2905

Express Office: Sidney

1660 Gleason Street

Sidney, OH 45365

Job Tags

Full time, Remote job, Day shift, Monday to Friday,

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