Job Description

About Aloha

We’re proud to say that Aloha has been on the INC 5000 list for five consecutive years (2020-2024) We’re a leading SaaS health-tech company dedicated to providing innovative solutions that elevate the patient experience for healthcare providers. Our mission is to drive growth and advance innovation in the healthcare industry, and we’re on the lookout for passionate and driven team members to join our awesome team. Check out our products

We're planning to keep the momentum going and are gearing up for our biggest growth spurt yet. Are you ready to join us? to Meet our Team!

About the Role

As the SDR Manager , you will recruit, coach, and lead a team of Sales Development Representatives (SDRs) who generate and qualify new pipeline through outbound prospecting. You will leverage call coaching and performance management through data to optimize outreach strategies and sales processes that deliver measurable results, contribute to the company’s overall growth objective, and improve SDR effectiveness. This is a hands-on role where you will be responsible for developing your team’s skills by actively training, participating in call reviews, providing real-time feedback, and refining messaging to drive better results.

Please note, this is an on-site position in McKinney, TX

Why join Aloha?

• Weekly In-House Chiropractic Care
• 4 Company Provided Lunches Weekly
• Dog-friendly office
• Professional Development Training from Leading Sales Industry Experts
• Employer-paid Medical, Dental, and Vision Health Benefits
• Matching 401(k) up to 4%
• Flexible Vacation & Paid Time Off
• Short-term Disability and Life Insurance

Key Responsibilities

Coaching & Team Development

• Reporting to The Director of Sales, the SDR Manager will hire, train, and actively coach a team of SDRs to achieve and exceed pipeline targets.
• Conduct weekly call coaching sessions , using frameworks to improve messaging, objection handling, and qualification skills.
• Provide real-time feedback on calls and emails to enhance SDR effectiveness.
• Create and refine SDR playbooks, including cold calling scripts, email templates, and messaging frameworks .
• Develop and implement comprehensive training to improve individual sales, product knowledge, and industry expertise of team members.

Performance Management & Data-Driven Insights

• Analyze individual and team performance metrics to identify areas of improvement and promptly develop strategies to address and correct them.
• Use data to diagnose performance gaps and implement targeted training programs to improve performance.
• A/B test messaging and outreach sequences to optimize conversion rates.

Hands-On Leadership & Collaboration

• Join live SDR calls to model best practices and provide immediate coaching.
• Collaborate with Marketing and Sales teams to ensure alignment on ICP (Ideal Customer Profile) and outreach strategies.
• Work closely with Account Executives to ensure a smooth lead handoff process and improve pipeline velocity.
• Partner with RevOps to ensure that SDR workflows and tools (Salesforce, Salesloft, etc.) are used effectively.

What We're Looking For

• 2+ years of SDR leadership experience in a B2B SaaS environment.
• Proven track record of recruiting, training, and coaching SDRs into top-performing sales professionals.
• Experience coaching SDRs on cold calls , using real-time feedback and developing call scripts.
• Strong understanding of outbound prospecting techniques , including phone and email.
• Ability to diagnose performance issues using data and implement improvement plans.
• Hands-on leadership style— willing to jump on calls and lead by example .
• Experience with Salesforce, Salesloft, or similar sales tools .
• Excellent communication, leadership, and motivational skills.

Want to stand out? Email me at Adam.Rangel@GetAloha.com why you're the best fit to be an Sales leader at Aloha. This is for a high-preforming team, we expect their leader to be the same.

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