Job Description
POSITION SUMMARY:
The Security Guard is responsible for safety rounds and gangway security. The Security Guard is under the supervision of the Chief Security Officer while acting as the Response Guard or while on safety rounds, or while standing gangway security.
ESSENTIAL DUTIES & RESPONSIBILITIES:
The company expects each shipboard employee to consistently exemplify the principles of the STAR Program's Credo to all team members. In addition, all duties and responsibilities are to be performed following ISM/ISO and SQM standards, USPH guidelines, Environmental, and Safety policies.
Each shipboard employee may be required to perform all functions in various service venues and throughout the ship.
It is every employee’s responsibility to always conduct oneself in a professional and courteous manner. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and crew member areas.
1. RCG places the highest value on the environment and all Crewmembers shall do the same. This position shall work with supervisors and subordinates to understand and comply with the company's environmental policies and be committed to safeguarding the environment. He/shall direct and immediately inform his/her immediate supervisor if any environmental system does not function properly onboard.
2. The Security Guard shall be familiar with the Safety & Quality Management Program including his responsibilities in the Safety Organization according to the Emergency Plan and Station Bill.
3. The Security Guard shall be familiar with all duties regarding the safety rounds and the gangway security.
4. The Security Guard shall through his/her observations preserve the safety for the passengers, the crew and the vessel.
5. During Safety Rounds the Security Guard shall always be alert and follow the designated procedures. He may be the first person to arrive at the scene of an incident or a fire and will have to assess a situation and act accordingly until help arrives.
6. The Security Guards shall familiarize themselves with the use and location of all safety-related equipment.
7. The Security Guard is otherwise instructed to be an additional spotter around the vessel for any type of problem, being passenger, crew or ship related. The Security Guard shall report immediately any unusual incidents to the Chief Security Officer, or if not available, to the Deck Officer on duty. He shall also report if any abuse of ship's property or abuse of Shipboard regulations takes place.
8. He/she shall be familiar with the procedures for solving passenger complaints.
9. Additional routines and work as assigned by supervisor.
FINANCIAL RESPONSIBILITIES:
• The position is responsible for cost containment through the proper use, handling, and maintenance of chemicals, supplies, and equipment.
MOTIVATIONAL RESPONSIBILITIES:
• No motivational responsibilities assigned to this position
HIRING REQUIREMENTS:
• Candidates are required to have four (4) years’ experience in at least one of the following areas: Military/Maritime/Aviation/Law Enforcement or Hotel Security environment. The Security Guard should have experience in physical security with special emphasis on access control, security screening methods, security screening equipment operation, and training ability (x-ray, metal detector, explosives/narcotics detection).
• STCW95
• Good communication/social skills.
• Strong character
• Solid professional ethics
• Well-tempered and well-mannered. LANGUAGE REQUIREMENTS:
Ability to speak English clearly, distinctly and cordially with guests.
Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers. PHYSICAL REQUIREMENTS:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
All shipboard employees must be physically able to participate in emergency life-saving procedures and drills. Full use and range of arms and legs as well as full visual, verbal and hearing abilities are required to receive and give instructions in the event of an emergency including the lowering of lifeboats. Ability to lift and/or move up to 50 pounds.
Place of work: onboard a cruise ship.
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